What are the responsibilities and job description for the Communications Specialist position at TalentBurst, an Inc 5000 company?
Title: Communications Specialist
Location: REMOTE
Duration: 5 months plus extensions
Duties:
The Communications team is responsible for telling the *** story around the world. Whether it's speaking to media, hosts and guests, industry commentators, thought leaders or the wider community, the Communications team is the voice of ***.
The Trust Communications team is part of the Corporate Communications team at ***, and is responsible for defending and promoting the company from a trust and safety standpoint.
The difference you will make:
*** is seeking a Communications Specialist, Trust, to support the team and tell the *** trust and safety story across the country.
You must be comfortable supporting reactive and proactive communications with high-reach and visibility. You will be adept at working with journalists, handling and organizing media inquiries, developing and following processes, prioritization, and time management. You will also be comfortable working with cross-functional teams, which will include community support, community policy, public policy, legal, and more.
The ideal candidate is proactive, detail-oriented, engaged, and organized, and collaborates effectively across teams.
A typical day:
Support the Trust Communications team in trust and safety-related responses to press requests and news, and proactive communications campaigns
Act as a point of contact for journalists on trust and safety-related press requests, utilizing relevant tools and working with teams to support ***'s community and brand
Identify opportunities to create and drive news, in support of communications goals
Develop internal and external written materials: messaging, Q&As, briefings, reports, presentations, talking points, story pitches etc
Provide organizational support to the team
Partner with cross functional team members on initiatives that help protect the business and strengthen the company's reputation
Skills:
Your expertise:
3 years of relevant experience in a fast-paced, collaborative environment, including in a communications capacity
Experience working with members of the press
Knowledge and experience in building and executing campaigns that drive favorable press and social attention
Excellent communication and writing skills
Sound judgment and discretion, with the ability to maintain confidentiality
Strong problem-solving and decision-making skills, with follow through to get things done
Ability to prioritize and stay organized in a fast-paced environment
Proactive self-starter with a track record of taking initiative
Positive, resilient mindset - eager to learn, improve, and develop and uphold best practices, while staying level-headed under pressure
Personal integrity that reflects ***'s core values