What are the responsibilities and job description for the Virtual Customer Service Representative position at TalentAlly?
We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
* Handle customer inquiries and complaints
* Provide information about the products and services
* Troubleshoot and resolve product issues and concerns
* Document and update customer records based on interactions
* Develop and maintain a knowledge base of the evolving products and services
Qualifications:
* Previous experience in customer service, sales, or other related fields
* Ability to build rapport with clients
* Ability to prioritize and multitask
* Positive and professional demeanor
* Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!PDN-a081d007-c007-4499-8098-8de8fa6da98e