What are the responsibilities and job description for the Sr. Director, Field Operations position at TalentAlly?
At FordDirect, our emphasis on diversity is much more than words. We encourage you to be yourself. We open our minds and doors to all walks of life, respecting and celebrating the uniqueness within each of us. We value the voice and contributions of all team members.
The diversity of our team drives us, inspires us, and makes us proud to call FordDirect home.
FordDirect is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please email FDHR@forddirect.com.
Job Summary
The Sr. Director, Field Operations is responsible for leading sales operations within the Dealer Engagement organization, ensuring that FordDirect sales, dealer satisfaction, and operational objectives are aligned, clear and achieved. This position reports to the SVP, Dealer Engagement and will collaborate with Dealer Engagement leadership to drive strategic plans and ensure operational success.
This role will develop and execute operational initiatives for the field team that support strategic priorities. The Sr. Director will define and execute team goal planning, reporting, quota setting/management, sales process optimization, sales job design, sales training, and sales team incentive programs.
The Sr. Director is responsible for designing scalable business processes, driving sales operational excellence, and implementing data-driven and AI-enabled solutions that improve efficiency, decision-making, and organizational effectiveness across the Dealer Engagement organization.
This position is a hybrid role which requires the employee to work in the office Tuesday, Wednesday, and Thursday
Essential Functions
% Travel Required (Approximate): Up to 25%
Qualifications At FordDirect, we believe in diversity as a strength. You're encouraged to apply even if your experience or background doesn't precisely match the job description. Candidates who do not meet all listed qualifications may be considered based on the combination of relevant work experience and depth of expertise in job-related skills.
Experience
Skills, Knowledge, and Abilities
Education
Bachelor's degree in Business, Marketing, Technology, or relevant experience
Note to Third-Party Agencies FordDirect accepts resumes only from employment businesses/agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, FordDirect employees or hiring managers. FordDirect will not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies for vacancies posted on this site.
FordDirect is unable to provide visa sponsorship for this position. Only candidates permanently authorized to work in the United States will be considered.
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