Project Phoenix - Change Management Business Analyst

Job Description

Position Overview

The Change Management Business Analyst (CM BA) supports the design and delivery of change management for Project Phoenix across workstreams and regions. This role focuses on workstream-level change impact assessment, communications and content support, training coordination, and readiness tracking, ensuring that end users are prepared and supported through design, testing, cutover, and hypercare.

The CM BA partners closely with the Change Management Lead, PMO, functional BAs, regional BAs, and HR/Communications to translate program plans into concrete, trackable activities for end users.

Key Responsibilities

• Support change impact assessments by gathering input from functional BAs, regional leads, and SMEs; document how new processes, roles, and systems affect specific stakeholder groups.
• Maintain and regularly update stakeholder lists, organization maps, and change heatmaps for assigned workstreams and regions.
• Draft and refine change communications (emails, FAQs, intranet posts, meeting decks, toolkits) aligned with the Phoenix messaging framework and branding.
• Coordinate training planning and logistics: audience mapping, training rosters, schedules, invites, recordings, attendance tracking, and followup reminders for assigned workstreams.
• Help design and maintain role-based training curricula and quick-reference guides/job aids for end users, leveraging content from functional teams and external partners.
• Build and analyze readiness and pulse surveys; synthesize feedback into insights and recommended actions for the Change Management Lead and workstream leads.
• Maintain the Phoenix change and communications calendar for assigned areas (workshops, demos, UAT, golive events, hypercare sessions) and ensure conflicts and overlaps are managed.
• Track and report change-related RAID items (risks, assumptions, issues, dependencies) and follow up with owners on mitigation and closure.
• Support preparation and facilitation of change forums (change champion meetings, readiness reviews, leadership updates, hypercare standups); capture minutes and action items and ensure timely followup.
• Maintain clean, auditable documentation of change artifacts (impact logs, comms, training records, attendance, feedback, decisions) in the agreed project repositories (Teams, SharePoint, Box, Jira, etc.).
  
  

Requirements

• Bachelor's degree in Business, Communications, HR, Information Systems, or related field.
• 5 years of experience in business analysis, project coordination, or change management, preferably supporting ERP or other large-scale transformation initiatives.
• Demonstrated experience with at least two of the following:
  
  

Stakeholder and change impact analysis

Communications drafting and coordination

Training planning/logistics and learning support

Readiness / adoption metrics and reporting

• Strong analytical and documentation skills; able to structure information clearly and present it in concise, executive-ready formats (slides, one-pagers, trackers).
• High proficiency in Excel, PowerPoint, and collaboration tools (Teams, SharePoint, Jira, Confluence); experience with survey and LMS tools is a plus.
• Excellent written and verbal communication skills, with attention to detail and consistency.
• Ability to work cross-functionally with Finance, Supply Chain, Sales Operations, IT, and HR across regions, and to manage multiple workstreams in parallel under tight timelines.
• Comfort working in a fast-paced, global, matrixed environment and adapting to evolving program priorities.
  
  

Nextpower offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpowers benefits please view our company website at www.Nextpower.com.

Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The annual salary range for this position is $100,000.00-$110,000.00. (Applicable to California)

At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we're building the foundation for the world's next generation of clean energy infrastructure.

Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are Nextpower

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