Network Engineer

Network Support Engineer

Purpose

The OT (Operational Technology) Network Support Engineer is responsible for providing second-level support, change management, documentation, network device management and equipment lifecycle management for the network infrastructure on Southern Company's operational real-time data networks.

General Job Responsibilities

• Responsible for providing second-level support of Cisco Routing and Switching network equipment on Southern Company's operational networks.
• Responsible for initial configuration and code revisions of Cisco Networking Equipment
• Responsible for creating change cases and completing the work specified in change cases in compliance with required change management procedures.
• Responsible for documentation of all network environments
• Responsible for following cyber security procedures required for installing, supporting, upgrading, and retiring operational network equipment.
• Responsible for developing and participating in the successful completion of Specialized Infrastructure team initiatives and Technology Organization initiatives.
  
  

Job Requirements

• Basic knowledge of telecommunications systems and data network systems including IP addressing and naming (DNS, DHCP), DMVPN, LAN switching, Core Network switching and network routing protocols including OSPF and BGP.
• Strong analytical and troubleshooting skills.
• Ability to perform end-to-end troubleshooting of data networks.
• Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
• Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
• Ability to lift and sustain 30lbs above head for extended periods of time
• General Understanding of Real-Time SCADA systems is a plus
• Python scripting with Netmiko and Ansible is a plus
  
  

Competencies

• Self-motivated with the ability to effectively prioritize work assignments
• Ability to manage multiple project responsibilities simultaneously
• Ability to work in a team atmosphere
• Ability to provide and accept feedback
• Ability to build relationships, to communicate and work with management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels.
• Willingness to embrace, influence, and lead change
  
  

Education / Experience

• Minimum 2 years of Data Network Experience with Cisco Routing/Switching
• A bachelor's or associate degree in engineering, Information Systems, Networking or a related technology is preferred.
• Cisco certifications are a plus
  
  

Physical Demands / Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is generally sedentary. However, physical effort is regularly required for handling and installing network equipment. Tasks do not expose employees to physically unpleasant or hazardous conditions.

• This job description does not, nor is it intended to represent an exhaustive listing of all duties, tasks or responsibilities for the position listed. Based upon individual experience and team workload, responsibilities are assigned in varying degrees.
• An equal opportunity employer. Drug free workplace. M/F/D/V
  
  

PDN-a14b8da4-37e6-4c44-8bf5-7189d9624cf2