What are the responsibilities and job description for the Event Support Assistant (Customer Service Assistant II) position at TalentAlly?
Based on our internal equity review process, the starting salary for this position will be $17.40.
The current full hourly range for this position is $17.40 - $21.42.
Join our dynamic Events Team and be part of creating unforgettable experiences for the community. As an Event Support Assistant, you will play a hands-on role in assisting with planning and delivering large-scale regional events and local programs. From setting up event sites and assisting with logistics to supporting volunteers and ensuring smooth operations, every day brings something new and exciting. You will work outdoors and in vibrant, fast-paced environments, collaborating with a passionate team that values teamwork, customer service, and good humor. If you enjoy being active, meeting people, and making a positive impact, this is a fulfilling opportunity to help bring events to life.
This position will directly assist in the production of Parks Tacoma's three marquee summer events: Point Defiance Flower & Garden Festival (June 6-7, 2026), Tacoma's 4th of July Summer Blast (July 4, 2026), and Mosaic: Tacoma's Arts and Culture Festival (July 25-26, 2026). In addition, this role will provide operational and logistical support for concerts within the Dune Peninsula Concert Series. Responsibilities may include event setup and teardown, vendor and performer assistance, site operations support, equipment movement, customer service, and coordination with internal and external partners. Candidates must be available to work nights, weekends, and holidays, and be able to work extended hours during event production periods. Flexibility, stamina, and a positive attitude in high-energy environments are essential.
This is a fixed-term position with employment expected from May 1st - October 15th, 2026.
Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Parks Tacoma's mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70 parks, 80 miles of trails, 1,000 acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
Why You'll Love it Here
Come work with us and work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you'll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. On top of that, you'll wake each day knowing that you're helping make Tacoma a great place to call home.
Position Information
Provide a high level of customer service to patrons during a variety of events, programs, and rentals. Customer Service Assistants also responsible for providing assistance to Recreation participants and security for the facility.
In the performance of their respective tasks and duties all employees are expected to:
The current full hourly range for this position is $17.40 - $21.42.
Join our dynamic Events Team and be part of creating unforgettable experiences for the community. As an Event Support Assistant, you will play a hands-on role in assisting with planning and delivering large-scale regional events and local programs. From setting up event sites and assisting with logistics to supporting volunteers and ensuring smooth operations, every day brings something new and exciting. You will work outdoors and in vibrant, fast-paced environments, collaborating with a passionate team that values teamwork, customer service, and good humor. If you enjoy being active, meeting people, and making a positive impact, this is a fulfilling opportunity to help bring events to life.
This position will directly assist in the production of Parks Tacoma's three marquee summer events: Point Defiance Flower & Garden Festival (June 6-7, 2026), Tacoma's 4th of July Summer Blast (July 4, 2026), and Mosaic: Tacoma's Arts and Culture Festival (July 25-26, 2026). In addition, this role will provide operational and logistical support for concerts within the Dune Peninsula Concert Series. Responsibilities may include event setup and teardown, vendor and performer assistance, site operations support, equipment movement, customer service, and coordination with internal and external partners. Candidates must be available to work nights, weekends, and holidays, and be able to work extended hours during event production periods. Flexibility, stamina, and a positive attitude in high-energy environments are essential.
This is a fixed-term position with employment expected from May 1st - October 15th, 2026.
- Applications are reviewed as they are received. This position will remain open until filled.** Work where you play! Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.
Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Parks Tacoma's mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70 parks, 80 miles of trails, 1,000 acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
Why You'll Love it Here
Come work with us and work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you'll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. On top of that, you'll wake each day knowing that you're helping make Tacoma a great place to call home.
Position Information
Provide a high level of customer service to patrons during a variety of events, programs, and rentals. Customer Service Assistants also responsible for providing assistance to Recreation participants and security for the facility.
In the performance of their respective tasks and duties all employees are expected to:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.
Salary : $17