What are the responsibilities and job description for the Service Coordinator position at Talent Tech Pro?
Overview:
The Service Coordinator provides direct service to adults and group facilitation.
Responsibilities:
- Meets with new Center participants to familiarize them with the Center and the services available and completes all required paperwork.
- Ensures that new families feel welcomed and are integrated into the Center’s programs and activities.
- Provide assistance and supportive counseling to families as needed.
- Conducts aggressive outreach and recruitment activities.
- Ensures that all participant files are complete and accurate at all times.
- Ensures the confidentiality of all records and appropriate communications about and with participants.
- Conducts regular case meetings with all appropriate staff to assess progress on participant goals and services.
- Maintains contact with key individuals in community agencies to facilitate referrals; makes referrals as necessary and follows up on all referrals.
- Provides recruitment and retention services, including home visits to families.
- Provides informal and formal parenting education to families addressing specific developmental needs of their children.
- Facilitates groups to optimize participant self-esteem and potential.
- Works with Center staff to ensure that Center services are meeting participant needs
- Serves as a member of Center management team and as such, provides leadership to Center staff as requested by Director.
- Attends training and meetings as required by sponsoring agency.
Requirements:
A Master’s degree in Human Services, Human Development, or Social Work with two years of experience providing direct service to families is preferred.