Systems Engineer II

Role Description:
This position is designed as a staff augmentation role to strengthen and expand the capabilities of the Productivity Tools team. Rather than being limited to a project or assignment basis, we are seeking an individual who is interested in joining the team for the long term and growing with their responsibilities. The ideal candidate will be motivated to contribute to ongoing priorities, adapt to evolving business initiatives, and develop their skills and expertise as the team's scope expands. This is an opportunity for someone to be part of a collaborative environment where their role can evolve over time.

Position Summary/Job Description:

• Microsoft Power Platform:

• Enterprise administration, governance and compliance execution.

• Development and deployment of enterprise grade solutions using Power Apps and Power Automate.

• Integrate solutions with Microsoft Services and external systems using APIs or custom connectors.

• Microsoft 365: A dministration, configuration, integration, and ongoing support of Microsoft collaboration stack.

• Scripting & API Management:

• Develop and maintain scripts using PowerShell and Azure Automation to streamline processes and improve efficiency.

• Work with Graph API and SharePoint REST API to integrate and automate workflows.

• Troubleshooting: Provide 3rd level support, resolving complex problems, and performing change management activities.

• Training and Documentation: Create and update standard operating procedures, develop content for training, and ensure monitoring standards are met.
• Technical Development: Stay updated on external technical developments related to collaboration tools and grow technical subject matter expertise.

Skills Overview:
What are the top five skills and number of years of experience required to perform this job?

• Demonstrated proficiency and experience with the Microsoft Power Platform
• 3 years of Microsoft M365 engineering & support responsibilities within the Microsoft Collaboration Stack including SharePoint, Teams, OneDrive, Microsoft Office.
• Proven ability to deliver solutions using PowerShell scripting, Azure Automation and Graph/Rest API.
• Strong communication skills with the proficiency to influence technical direction
• Demonstrates strong autonomy and ownership advancing work forward

What are some preferred/nice to have skills the manager is looking for?

• Bachelor's degree in computer science/ information technology
• Experience with Microsoft AI solutions like Microsoft Copilot, Microsoft 365 Copilot, Copilot Studio
• Familiarity with non-Microsoft collaboration tools (Slack, Miro, Confluence)
• Experience with ITSM functions and processes (ServiceNow)
• Experience working in Agile environments