Medical Assistant II

Description

Assists in the examination and treatment of patients under the direction of a physician.

Responsibilities

• Maintain patient flow during clinic hours and document review of systems.
• Measure vital signs such as pulse rate, respirations, blood pressure, weight, and height.
• Update past and current medical, social, and family history; review medications and update medication list at each visit.
• Correctly record patient information in the electronic medical record (EMR).
• Assist in training new employees as needed.
• Prepare patient charts in EMR by scanning, abstracting, and reviewing to ensure all necessary diagnostic test results, hospital reports, and other medical records are available for the physician.
• Access and navigate websites or call outside facilities to obtain necessary information.
• May act as Super User for the Electronic Medical Record.
• Refill medications and pre-authorize medications, communicating with patients, pharmacies, or insurance companies as needed.
• Maintain recording of patient samples and other medications, and dispose of expired medications.
• Prepare treatment rooms for examination of patients; maintain clean, fully supplied exam rooms.
• Order medical supplies as needed and complete patient assistance paperwork/requests as needed.
• Obtain pertinent medical information from patients to facilitate medical decision-making per specific office protocol procedures.
• Return calls as needed and respond to MyChart as needed.
• Work in-baskets, daily workflow logs, and work queues in EMR/Practice Management system.
• May coordinate/oversee work queues in the office.
• Answer incoming calls, schedule appointments, check-in and out patients, and complete pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operate EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed.
• Perform clinical duties such as administering vaccinations, phlebotomy, and cast removal as assigned.
• Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures; comply with legal regulations.
• Maintain patient confidence and protect operations by keeping patient care information confidential.
• Understand and adhere to the legal responsibilities and requirements of the medical assistant role.
• Demonstrate comprehension and support of quality measures and patient experience.
  
  

Skills

Required Skills & Experience:

• Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems).
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.
  
  

Preferred Skills & Experience:

• Two (2) to five (5) years of Medical Assistant or other relevant experience.
• Practice in different care settings (e.g., Primary care, Specialty, EMT, etc.).
• Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc.
  
  

Education

Required Education:

• High School diploma or equivalent.
• Graduate of a Medical Assistant program.
  
  

Preferred Education:

• Associate degree.
  
  

Certifications & Licensure

Required Certifications & Licensure:

• BLS.
  
  

Preferred Certifications & Licensure:

• Certified/Registered Medical Assistant from a certifying body.