IT Technical Writer 1

Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Job Purpose

Write and review technical materials, such as manuals, appendices, or instructions. May assist in layout work.

Core Duties

• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, online accessibility, and terminology.
• Design and format publications, and coordinate printing and distribution of technical documents.
• Develop web or print content that complies with department and university standards.
• Maintain records and files of work and revisions.
• Monitor and resolve HelpSU tickets.
  
  

Minimum Requirements

Education & Experience:

• Bachelor's degree and three years of relevant work experience, or a combination of education and relevant experience.
  
  

Knowledge, Skills and Abilities:

• Excellent writing and grammar skills in addition to relevant technical knowledge.
• Good working knowledge of HTML and CSS.
• Good working knowledge of content management systems such as Drupal.
• Good working knowledge of Google Workspace and Adobe Creative tools.
  
  

Certifications and Licenses:

• None
  
  

Physical Requirements*

• Constantly perform desk-based computer tasks.
• Frequently sit, grasp lightly/fine manipulation.
• Occasionally stand/walk, writing by hand.
• Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds.
• Requires good visual acuity.
• - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.