Career Navigator

Job Summary

The role is responsible for guiding individuals, both internal staff and external candidates, through career exploration, education pathways, and employment opportunities within the Saint Francis Health System (SFHS). This position supports workforce development initiatives, promotes career mobility, and enhances talent pipelines by providing personalized career coaching and resource navigation.

Job Responsibilities

• Provide career counseling and guidance to individuals exploring healthcare careers, helping them understand various roles, required qualifications, and potential career trajectories.
• Administer and conduct career assessments and develop personalized career plans, including connecting individuals to internship opportunities, mentorships, and shadowing opportunities for real-world exposure and hands-on experience in clinical and non-clinical settings.
• Design and facilitate workshops on job readiness, interview preparation, professional communication, resume writing, and workplace expectations.
• Collaborate with internal departments and external partners, such as community organizations, educational institutions, and workforce agencies, to build and sustain robust career pathways into healthcare professions.
• Monitor, track, and evaluate participant progress, maintaining accurate records and generating reports on program outcomes, placement rates, and engagement metrics to inform continuous improvement.
• Represent the health system at career fairs, school events, and community forums, promoting healthcare careers and building awareness of available programs and resources.
• Support pipeline initiatives aimed at engaging career changers, students, and individuals from underserved communities, helping to diversify and strengthen the future healthcare workforce.
• Build strategic academic partnerships with both local and distant healthcare education programs, colleges, and universities to strengthen talent pipelines, align training with workforce needs, and create collaborative opportunities for internships, clinical placements, and career development initiatives.
• Collaborate with internal professional development teams to ensure alignment between training initiatives and workforce needs, supporting continuous learning and career advancement across the organization.
• Serve on academic partner advisory boards, providing strategic input on curriculum development, workforce alignment, and partnership initiatives that support healthcare career pathways and talent pipeline growth.
• Manage and oversee the full lifecycle of the scholarship programs, including coordinating candidate outreach and interviews, facilitating the selection process in collaboration with key stakeholders, tracking and evaluating student academic progress throughout the duration of the scholarship, and managing the timely and accurate disbursement of scholarship funds in accordance with program guidelines and organizational policies.
• Collaborate with talent to help scholars find jobs after graduation and complete the initial collections process for scholars.
• Exercise independent judgment in making decisions involving non-routine problems under general supervision.
• Work directly with patients and/or customers, both internally and externally, via telephone or face-to-face interaction.
• Interact frequently with individuals at Director level or above.
• Occasionally work in the evenings and travel as needed.
  
  

Skills

Required Skills & Experience

• Minimum three (3) years of experience in career development, talent acquisition, or workforce development.
• Experience with applicant tracking systems and career development platforms.
• Sound knowledge of Microsoft 365 and other applicable software.
• Knowledge of healthcare career pathways and credentialing requirements.
• Basic knowledge of workforce development strategies and community engagement.
• Excellent communication skills, both written and verbal, presenting clear and concise information.
• Strong interpersonal skills.
• Ability to organize and prioritize work effectively.
• Sound ability to work with diverse populations and build trust-based relationships.
  
  

Preferred Skills & Experience

• Career navigation experience.
  
  

Education

Required Education

• Bachelor's degree in Business, Education, Human Resources, or related field.