What are the responsibilities and job description for the Product Owner position at Talent Groups?
- Product Owner – Customer Portal
- Location: Irving, TX 75038 (Onsite/Monday - Ffriday)
- 6-month Contract to Hire as a W2 employee of Talent Groups.
Overview
We are seeking an energetic and detail-oriented Product Owner to support our client in Irving, TX. This role will be responsible for translating user demand into a clear product vision and strategy for features within a Customer Portal platform.
You’ll act as the bridge between business stakeholders, field teams, and engineering—ensuring that customer needs are translated into actionable priorities and delivered effectively. This is a highly collaborative role with strong visibility across IT leadership, scrum teams, and end users.
Key Responsibilities
- Own and evolve the product vision for the Customer Portal, aligning business goals with user needs
- Translate stakeholder demand into a well-defined, prioritized product backlog
- Write clear user stories with acceptance criteria, documentation, and mockups as needed
- Lead and actively participate in Agile ceremonies (sprint planning, backlog refinement, reviews, retrospectives)
- Partner closely with engineering teams to guide UX and workflow decisions, balancing usability and technical feasibility
- Plan and coordinate User Acceptance Testing (UAT) and support release validation activities
- Act as a key point of contact for super users—triaging issues, gathering feedback, and driving enhancements
- Collaborate across IT teams (scrum teams, infrastructure, training, etc.) to manage dependencies and ensure successful delivery
- Continuously improve processes, backlog quality, and delivery outcomes
- Develop and maintain product roadmaps aligned to short- and long-term strategy
- Incorporate feedback from customers, leadership, and stakeholders into product direction
- Drive product adoption through communication, training, and rollout support
- Define and track KPIs to measure performance, engagement, and adoption
- Support release planning, including feature readiness and go-live coordination
- Monitor delivery progress and proactively escalate risks or issues
Required Qualifications
- Bachelor’s degree (or equivalent practical experience)
- 5 years of experience as a Product Owner or similar product-focused role
- Experience delivering customer-facing digital products (eCommerce platforms, portals, or web applications) end-to-end
- Strong experience working in Agile environments (Scrum, Kanban)
- Proven ability to manage and prioritize a product backlog effectively
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders
- Strong organizational, time management, and prioritization skills
- Analytical mindset with strong problem-solving capabilities
- Ability to influence and lead without direct authority
Preferred Qualifications
- Experience in wholesale distribution or similar industries
- Familiarity with tools such as Azure DevOps and Confluence
- Experience with multi-tenant eCommerce platforms
- Exposure to Salesforce-based site development