What are the responsibilities and job description for the Application Support Analyst position at Talent Groups?
Conduct system analysis across the full SDLC for a transit scheduling and operations management application, including requirements gathering, solution design, development, testing, implementation, and ongoing support.
Assist in creating detailed specifications for system enhancements and modifications, documenting both functional and technical requirements.
Configure application components, define foundational data elements, and maintain proper version control.
Develop and update technical documentation such as troubleshooting guides, runbooks, and configuration manuals.
Provide second-level support for issues related to application functionality, environment configuration, and system integrations.
Investigate, resolve, and thoroughly document application issues reported by users or triggered by system alerts, escalating when necessary.
Collaborate with internal IT teams (Server, Network, Database, etc.) or software vendors to resolve escalated issues.
Manage user access administration, including account creation and permission updates.
Hourly Wage Estimation for Application Support Analyst in Cambridge, MA
$36.00 to $49.00
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Application Support Analyst?
Sign up to receive alerts about other jobs on the Application Support Analyst career path by checking the boxes next to the positions that interest you.
Hybrid Details:� Minimum of 2 days in the office Duration: 12 months to start� General Statement Of Duties To perform responsible technical data analysis, ...more
Duration: 6 months to start� Responsibilities Job Description: Collaborate, lead and support IT Agency Managers in procuring IT solutions, from small to me...more
Hybrid Details: 3-5 days/week onsite Duration Details: 6 months to start Job Description� The Clinical Quality Specialist, under the direction of the CQA m...more
Hybrid Details: one day per week in office Duration: 8 months to start� Position Description (Overview) The client is seeking a detail-oriented QA Analyst ...more
Application Support Analyst Job ID 2026-3349 Job Locations US-MA-Newton Department Information Technology Overview The Application Support Analyst serves a...more
Overview The Application Support Analyst serves as the first point of contact for end-user support requests related to Yardi Voyager and a suite of support...more
