Director of Sales Operations

Director of Sales Operations

Location: Fort Wayne, IN (area)

Work Environment: Hybrid

Industry: Manufacturing

High-impact leadership opportunity to build and scale Sales Revenue Operations for a high-growth, private equity-backed industrial manufacturing business.

The Director of Sales & Revenue Operations will be responsible for driving revenue growth, sales productivity, and operational excellence across the full commercial organization. This hands-on role partners directly with sales, marketing, and executive leadership to align go-to-market strategy, optimize execution, and deliver data-driven insights that accelerate revenue performance.

This position will initially focus on building foundational Sales Operations capabilities before expanding into broader Revenue Operations and go-to-market alignment.

Key Responsibilities:

Revenue Strategy & Execution

• Collaborate with executive leadership to shape revenue growth strategy and translate goals into actionable operating plans
• Identify and execute initiatives that improve revenue generation, efficiency, and overall commercial performance

Sales Operations Leadership

• Own and optimize all core sales operations processes, including territory design, quota setting, sales compensation design and administration, account segmentation, lead management, and annual planning/performance management cycles

Analytics & Insights

• Design and implement reporting, dashboards, and analytical frameworks to drive informed decision-making
• Track and improve key metrics such as forecast accuracy, sales productivity, pipeline health, and quota attainment
• Deliver actionable insights that directly influence leadership priorities and business outcomes

Cross-Functional Alignment

• Partner with marketing, service, and finance teams to optimize lead flow, conversion rates, customer experience, and revenue forecasting
• Drive consistent execution and alignment across all go-to-market functions

Systems, Tools & Process Improvement

• Manage and continuously enhance the commercial technology stack (CRM and reporting platforms)
• Standardize processes, ensure data integrity, and implement best-practice improvements across the revenue cycle

Team Leadership & Enablement

• Build, lead, and develop a high-performing RevOps team (analysts and enablement support)
• Champion sales onboarding, training, tool adoption, and best-practice deployment to elevate sales effectiveness

Desired Skills and Experience

• 5–10 years of progressive experience in Revenue Operations, Sales Operations, or equivalent B2B roles
• Demonstrated success supporting sales teams in planning, analytics, compensation, and operational execution
• Strong analytical mindset with proven ability to turn data into clear insights and business impact
• Hands-on experience with CRM systems (Salesforce preferred) and BI/reporting tools (Power BI or equivalent)
• Excellent cross-functional collaboration and communication skills
• Background in B2B industrial, manufacturing, distribution, or technical sales environments is strongly preferred

What Success Looks Like

• Measurable gains in sales productivity and quota attainment
• Significantly improved forecast accuracy and commercial visibility
• Scalable, standardized processes across the entire revenue cycle
• Tight alignment between sales, marketing, and leadership
• A data-driven culture that enables faster, better decision-making

Position Level: Director / Senior Director (based on experience)

Reports to: Executive Leadership