What are the responsibilities and job description for the Salesforce Business Analyst position at TALENDICA?
Position: Salesforce Business Analyst
Location: Dallas TX (Onsite)
Duration: 9 months
This role is ideal for a Salesforce expert who excels at system design, configuration, process optimization, and integration leadership with a strong preference for declarative ( clicks, not code ) solutions, while still being comfortable guiding and reviewing technical development when required.
Salesforce Solution Design & Configuration
Location: Dallas TX (Onsite)
Duration: 9 months
This role is ideal for a Salesforce expert who excels at system design, configuration, process optimization, and integration leadership with a strong preference for declarative ( clicks, not code ) solutions, while still being comfortable guiding and reviewing technical development when required.
Salesforce Solution Design & Configuration
- Design and configure Salesforce solutions using custom objects, fields, page layouts, record types, and validation rules aligned to evolving business needs.
- Own Salesforce system design with a strong emphasis on configuration over customization.
- Leverage existing managed packages and standard Salesforce capabilities to support Quote to Cash processes.
- Lead the Salesforce to SAP integration strategy and execution for Q2C.
- Collaborate with SAP functional and technical teams (SD, FI, MM) to ensure master data alignment and transactional consistency.
- Define data models, integration patterns, transformation logic, and governance standards across systems.
- Oversee data synchronization, error handling, and reconciliation processes.
- Build and maintain scalable automation using Salesforce Flow (legacy Workflow Rules / Process Builder as applicable).
- Analyze manual business processes and translate them into efficient, automated Salesforce solutions.
- Facilitate stakeholder interviews and workshops to identify pain points and translate business requirements into clear functional and technical specifications.
- Act as a trusted advisor to business users, balancing usability, scalability, and platform best practices.
- Ensure Salesforce remains a single source of truth through data audits, deduplication, mass updates, and governance controls.
- Partner with SAP teams to maintain consistent data definitions and ownership across platforms.
- Manage the full user lifecycle, including onboarding/offboarding, roles, profiles, permission sets, and sharing rules.
- Serve as the first line of support for Salesforce users, troubleshooting issues and driving adoption.
- Create documentation, training materials, and release communications for new features and enhancements.
- Act as the Salesforce subject matter expert, guiding admins and developers on best practices, performance optimization, and standards.
- Review solution designs, configurations, and (when applicable) Apex/LWC code for quality and alignment.
- Oversee testing, validation, and deployments, partnering with teams using CI/CD methodologies.
- Document architecture, configurations, and integration designs.
- 5 years of experience as a Salesforce Business Analyst, Salesforce Administrator, or similar role
- Expert level knowledge of Salesforce configuration and declarative automation, with Salesforce Flow as a core competency
- Proven experience designing and supporting Quote to Cash processes
- Hands on experience leading or supporting Salesforce SAP integrations
- Strong analytical mindset with the ability to visualize and automate business processes
- Excellent communication skills with the ability to translate technical concepts to non technical audiences
- Salesforce Certified Administrator and/or Salesforce Business Analyst certification
- Familiarity with SOQL and a working understanding of Apex, Lightning Web Components, or Visualforce (development not required)
- Experience working with SAP modules such as SD, FI, or MM
- Experience with CI/CD pipelines, release management, and enterprise governance models
- Lead the end to end Q2C process design in Salesforce, including quoting, contracting, order management, and handoff to SAP.
- Partner with Sales, Finance, Operations, and IT stakeholders to ensure Q2C workflows align with business objectives and downstream SAP processes.
- Salesforce SAP Integration
- Lead the Salesforce to SAP integration strategy and execution for Q2C.
- Collaborate with SAP functional and technical teams (SD, FI, MM) to ensure master data alignment and transactional consistency.
- A Salesforce expert who designs systems, not just supports them
- Strong on configuration, process design, and integration thinking
- Comfortable operating at the intersection of Sales, Finance, IT, and Operations
- Brings structure, clarity, and best practices to complex enterprise environments
Salary : $75 - $80