What are the responsibilities and job description for the Global Patient Access Operations Lead position at takeda?
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description At our heart we are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, sexual orientation, race, color, ethnic or social origin, or disability. Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have? About the role: Lead the operational delivery of Pre-Approval Access programs, ensuring effective execution from planning through close-out Translate strategy into structured operational plans, processes, and tools, enabling consistent execution across geographies Leverage technology, data, and analytics to enhance program execution, tracking, and performance visibility, supporting data-driven decision-making Utilize systems, data, and reporting insights to support execution, monitoring, and continuous improvement How you will contribute: Lead end-to-end operational execution of Pre-Approval Access programs, from program setup through launch, delivery, and close-out, ensuring timely and compliant execution Develop and manage detailed operational plans, workflows, and documentation, including end-to-end process flows from triage through drug delivery Drive standardized execution of GPA programs, ensuring consistent application of processes, tools, and templates across regions and program types Oversee program operations within digital platforms (e.g., One Patient Access) to manage workflows, track milestones, and ensure execution visibility Ensure accurate data capture, tracking, and reporting across programs, supporting operational monitoring and regulatory deliverables (e.g., PSUR, PSMF) Partner with systems and analytics teams to maintain and enhance operational tools, dashboards, and reporting processes supporting execution efficiency Coordinate cross-functional execution across Medical, Clinical, Regulatory, Supply, and external partners to ensure seamless and timely program delivery Manage program budgets, forecasting, and supply coordination, in partnership with Finance and Supply Chain, to support delivery requirements Ensure compliance with regulatory requirements, internal policies, and SOPs, maintaining audit and inspection readiness across all program activities Support continuous improvement of operational processes, identifying execution gaps and implementing enhancements to improve efficiency, quality, and scalability Skills and qualifications: Required PhD, PharmD with ~3 years; MS with ~6 years; BS with ~8 years experience or related experience in clinical research or expanded access in the pharmaceutical industry or CRO Experience operationalizing and coordinating Expanded Access/Compassionate use programs and initiatives Preferred Advanced degree in a Health science field preferred (e.g. Nursing, Pharmacy, Public Health). Additional Information: Percentage of travel: Requires approximately 10% travel, including overnight and international travel to other Takeda sites and meetings with external partners. Empowering our people to shine At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Diversity, Equality, and Inclusion Takeda is committed to foster diversity, equality, and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age, or disability. If you are interested in this opportunity, we look forward to receiving your application via our online tool! Learn more at takedajobs.com Locations Zurich, SwitzerlandUSA - MA - Cambridge Base Salary Range: CHF148,600.00 - CHF204,270.00 For information about our benefits, please click here. Worker Type Employee Worker Sub-Type Regular Time Type Full time Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here.