What are the responsibilities and job description for the Digital Capability Sr. Manager, C&MO, Shanghai/Beijing position at takeda?
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description OBJECTIVE Lead the design, development, and scaled deployment of AI-enabled commercialization solutions—especially GenAI-driven content capabilities—to improve customer engagement and omnichannel effectiveness. This role bridges business needs and technology feasibility, translating brand and field requirements into measurable AI products that enhance content speed, quality, compliance, and personalization. RESPONSIBILITIES 1) Support supervisor to design and implement China commercial digital strategy targeting to improve commercial operation efficiency Identify key issues/challenges among existing operation process and align with business owners Prioritize key areas that digital solutions/AI can support the efficiency improvement Partnership with DD&T team to design/introduce digital tools and/or AI solutions for commercial operation and monitor the implementation 2) Content Management & Content Strategy Integration Collaborate with content owners to align AI solutions with content strategy, modular content principles, and reuse frameworks. Work with DD&T teams to connect AI capabilities into content management ecosystems, enabling efficient tagging, retrieval, reuse, and omnichannel activation. Improve content lifecycle management through standardized workflows, metadata strategy, and scalable operating models. 3) Cross-Functional Delivery & Stakeholder Management Serve as the primary interface between business teams (Brand, MKT, Sales, Medical, etc.) and technical teams (DD&T) to ensure clear requirements and realistic scope. Manage cross-functional delivery plans, risks, dependencies, and vendor collaboration (if applicable) to deliver production-ready solutions. Communicate technical boundaries and trade-offs clearly to non-technical stakeholders, facilitating alignment and decision-making. KEY STAKEHODERS Internal BU Sales team & Marketing team, DD&T Learning & Empowerment centre Medical Other supporting functions, etc. External Manage and coordinate strategic external partners—including AI vendors, content suppliers, and innovation solution providers—to ensure solution feasibility, compliant delivery, and scalable implementation across commercialization workflows. QUALIFICATIONS Level of Education Education: Bachelor’s or above required; Experience: Minimum 5 years of brand team experience, and sales/sales management experience a plus. Working Experience in Relevant Field Proven experience in product management / solution management in a pharmaceutical (or closely related regulated) commercialization environment. Digital marketing experience a plus Deep understanding key leverage points among pharmaceutical sales and marketing process (both customer facing and internal process) Strong cross-functional communication and stakeholder management skills, with ability to align business, medical/regulatory, and technical teams. Results-driven delivery mindset with a track record of shipping solutions and achieving measurable outcomes. Locations Shanghai, ChinaBeijing, China Worker Type Employee Worker Sub-Type Regular Time Type Full time Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here.