Shop Management

Overview
We are seeking a dynamic and experienced Shop Manager to oversee daily operations within our retail environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail management. This role involves managing staff, ensuring customer satisfaction, and maintaining efficient store operations to promote growth and profitability.

Duties

• Lead and supervise store staff, including hiring, training, and evaluating team members to foster a productive work environment.
• Oversee inventory management, including stock control, purchasing, merchandising, and inventory reconciliation to ensure optimal product availability.
• Manage sales operations through POS systems, cash handling, cashiering, and sales management to meet revenue goals.
• Develop and implement marketing strategies to attract customers and increase store traffic.
• Handle customer service issues promptly and professionally to maintain high customer satisfaction levels.
• Conduct employee orientation sessions, ongoing training & development programs, and performance reviews.
• Manage store budgeting, payroll processing, bookkeeping, and administrative tasks with accuracy.
• Oversee pricing strategies, promotional activities, and merchandising displays to maximize sales potential.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Utilize organizational skills to coordinate shift management, scheduling, and store maintenance activities effectively.

Qualifications

• Exp. In Oil lube Changes. Proven experience in retail management or store supervision with demonstrated leadership capabilities.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills; bilingual or multilingual abilities are a plus for diverse customer engagement.
• Proficiency in POS systems, retail math, inventory control software, and basic bookkeeping tools.
• Experience in recruiting, interviewing, employee onboarding, and training & development processes.
• Knowledge of sales management techniques including pricing strategies and marketing initiatives.
• Ability to handle cash transactions accurately and perform cashiering duties as needed.
• Familiarity with budgeting, payroll processing, stock management, merchandising, and store operations.
• Strong interpersonal skills with the ability to motivate teams and foster a positive work environment.
• Previous assistant manager or managerial experience in retail or grocery settings is highly desirable. This position offers an opportunity for a dedicated professional to lead a retail team effectively while contributing to the overall success of the store through strategic management and excellent customer service delivery.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Retirement plan

Work Location: In person

Salary : $40,000 - $60,000