What are the responsibilities and job description for the Customer Service Representative position at TAJ Technologies?
Customer Service Representative
Job Description
We are seeking a highly skilled Customer Service Representative to join our team at TAJ Technologies. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide top-notch customer service.
Key Responsibilities:
- Provide exceptional customer service relating to sales, promotions, installations, and communications.
- Maintain good customer relations and resolve claims and complaints fairly and effectively in accordance with consumer laws.
- Develop organization-wide initiatives to educate and inform customers about our products and services.
- Conduct research and analysis to develop improvement plans based on customer feedback.
Requirements
To be successful in this role, you will need:
- A minimum of 2 years experience in customer service or a related field.
- Strong knowledge of consumer laws and regulations.
- Excellent communication and problem-solving skills.
- The ability to work independently and as part of a team.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
