What are the responsibilities and job description for the TAIT Crew position at TAIT?
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Position Purpose
TAIT Crew members travel the world to set up, operate, and tear down the concert touring productions that TAIT is famous for. As customer-facing technical representatives, we embrace every challenge that touring presents, ensuring seamless execution to create moments that move people—night after night. There are many skills on the team, but primarily we focus on entertainment automation, performer-flying rigging, and touring carpentry.
We are looking for people to join the team who bring not only technical excellence, but also the mindset and resilience required for life on tour. Ideal candidates are team-oriented problem solvers who thrive under pressure, adapt quickly to change, and embrace the physical and mental demands of the road. They understand that touring is a team sport - requiring trust, hustle, and a deep commitment to collaboration and safety. Role Structure & Levels: TAIT Crew positions are organized by discipline (Technician, High Performance Rigger, Operator, and Crew
Chief). Each discipline includes multiple tier levels that reflect increasing technical expertise, leadership responsibility, and decision-making authority.
Essential Responsibilities & Accountabilities
accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. Other duties may be assigned to meet business needs.
Minimum Qualifications
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:
Position Purpose
TAIT Crew members travel the world to set up, operate, and tear down the concert touring productions that TAIT is famous for. As customer-facing technical representatives, we embrace every challenge that touring presents, ensuring seamless execution to create moments that move people—night after night. There are many skills on the team, but primarily we focus on entertainment automation, performer-flying rigging, and touring carpentry.
We are looking for people to join the team who bring not only technical excellence, but also the mindset and resilience required for life on tour. Ideal candidates are team-oriented problem solvers who thrive under pressure, adapt quickly to change, and embrace the physical and mental demands of the road. They understand that touring is a team sport - requiring trust, hustle, and a deep commitment to collaboration and safety. Role Structure & Levels: TAIT Crew positions are organized by discipline (Technician, High Performance Rigger, Operator, and Crew
Chief). Each discipline includes multiple tier levels that reflect increasing technical expertise, leadership responsibility, and decision-making authority.
Essential Responsibilities & Accountabilities
- Loading and unloading trucks
- Setting up and tearing down automation and/or staging gear
- Perform show track duties as assigned, which may include but not limited to calling clears, moving scenery/props, spotting automation equipment, and ensuring artist safety backstage
- Communicate technical information with other team members
- Lead local labor
- Able to troubleshoot alone with minimal instructions
- Demonstrate a team-first attitude and contribute to a positive touring culture
- Maintain a professional demeanor while representing TAIT on and off the job site
- Adhere to all company safety policies and procedures
- Attend meetings, seminars, and training sessions as required
- Perform assigned duties according to the policies and expectations prescribed by the company
- Possess a good general understanding of TAIT automation systems
- Understand basic rigging concepts
- Lead the execution of a cabling plan with local labor
- Demonstrate capable experience in conventional rigging
- Assist on an automated rigging and performer flying team
- Assist in an aerial rescue scenario
- Operate and program a basic show
- Troubleshoot in a software - hardware scenario such as axis and IO faults
- Set up a Navigator showfile for a basic show
- Write basic rules in Navigator
- Reconfigure spare hardware/Nav equipment
- Skilled in safe operating protocols
- Lead and supervise a medium sized tour (12-25 axes with up to 4 crew members)
- Act as the primary liaison with the production team and other departments on behalf of the automation team
- Oversee all load-ins, show operations, and load-outs
- Monitor crew performance, providing coaching, feedback, and conflict resolution as needed
- Communicate production updates, changes, and issues promptly to the TAIT home office and TAIT Crew leadership teams
- Manage and track touring equipment inventory, ensuring proper storage, maintenance, and transport
accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. Other duties may be assigned to meet business needs.
Minimum Qualifications
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
- High school diploma or equivalent
- 2 years of technical entertainment experience
- 2 years of touring experience for technician candidates & crew chief candidates or 1 year of touringexperience for high performance rigging & operator candidates
- SPRAT/IRATA required for high performance rigging candidates
- Travel Expectations
- Must have a US passport and a clean record to be able to travel internationally for work
- Valid driver's license
Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:
- Must be able to stand for extended periods of time, at least 10 hours or more
- Must be able to lift or move at least 30 lbs. or more
- Must be able to carry at least 30 lbs. or more
- Must be able to pull or push at least 50 lbs. or more
- Must be able to work outside of standard office business hours including extended time frames
- Must be able to work in outdoor environments with changing weather conditions
- Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises
- Work environment involves some exposure to hazards or physical risks which require following basic safety precautions
- Must be able to work and live in close quarters with others during the extent of tours and gigs
- Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location
- Ability to work in “entertainment conditions” including a wide variety of working places such as shops, dark backstages, catwalks at height, construction areas, and cruise ships
- Willingness to work at heights preferred for technician candidates; willingness to work at heights required for high performance rigging candidates
- Competitive medical, dental, and vision insurance plans
- Health Savings Account (HSA) with employer contributions (HDHP plans)
- Flexible Spending Accounts (Medical & Dependent Care)
- Employer-paid life insurance with optional supplemental coverage
- Employer-paid Short-term with optional long-term disability insurance
- 401(k) retirement plan with company match
- Paid parental leave
- Employee Assistance Program (EAP)
- Wellness stipends
- Voluntary benefits (e.g., accident, critical illness)
- Paid vacation and 12 holidays