Freelance Credential Manager (Contract) — Washington, DC | May–June 2026

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

TAIT is looking for experienced Freelance Credential Managers (U.S. based) to support a major project taking place on-site in Washington, DC from mid‑May through mid‑June 2026, with remote preproduction to begin April 2026. Travel and accommodations will be provided.

This is a temporary contract role, not a full-time staff position.
Position Purpose:
The Credential Manager is responsible for overseeing all aspects of event access control and credentialing. This includes developing access/zone plans, managing credential requests for vendors, partners, crew, talent, and other stakeholders, administering credential software systems, producing and issuing credentials on-site, and supervising the work of a credentialing vendor. This position reports to the Event Operations Director.

Responsibilities:

• Develop and maintain event access control “zone” maps.
• Set up and manage the credential database.
• Collect, review, and process credential requests from vendors, staff, partners, clients, talent, and media.
• Collaborate with internal departments to fulfill credential needs for crew, talent, VVIPs, and other key groups.
• Produce and distribute credentials on site, ensuring accurate access levels.
• Troubleshoot credential and access-related issues on site while maintaining a high level of customer service.
• Oversee deliverables and performance of the credentialing vendor.
• Generate weekly credential reports and comprehensive post-event credential data reports.
• Adapt responsibilities as project needs evolve—this role requires flexibility and responsiveness.

. Position Requirements:

• Bachelor’s degree and/or 4 years of management experience in live events, entertainment, touring, or production.
• Past credential management experience or similar for large scale or “mega” events.
• Past experience with credential management systems preferred.
• Proficiency with Microsoft Office (Outlook, Excel, PowerPoint) on Mac or Windows; familiarity with AirTable or comparable data management platforms.
• Ability to participate in meetings across flexible time zones as required.
• Commitment to fostering transparent communication channels across all departments.
• Ensures adherence to organizational policies, procedures, and best practices

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.