Director, Continuous Improvement

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Director, Continuous Improvement (CI) is responsible for personally leading and delivering continuous improvement projects that drive measurable financial and operational results across a hybrid services, manufacturing, and project-based entertainment organization. This role balances enterprise-level improvement initiatives with hands-on leadership of finite, high-impact CI projects that deliver near-term savings, while also building the foundation for a scalable CI capability. The Director is accountable for delivering $1M–$2M in validated annual savings, initially as an individual contributor, with the expectation of building and leading a small CI team over time.

Essential Responsibilities

Identify and prioritize enterprise-level improvement opportunities aligned with business strategy, operational risk, and margin improvement

Focus CI effort on the highest-value value streams across manufacturing, services, and project delivery

Balance long-term, cross-functional initiatives with short-cycle improvement projects that deliver rapid results

Partner with senior leadership to align CI priorities with operational and financial goals

Personally lead and execute continuous improvement projects across:

• Manufacturing and fabrication operations
• Project-based and custom-build environments
• Field services, installation, and support functions
• Engineering, planning, and operational support teams

Lead value stream mapping, kaizen events, root cause analysis, standard work development, and process redesign

Drive improvements in labor efficiency, material usage, rework reduction, schedule adherence, and throughput

Ensure each project has a clear scope, owner, timeline, and measurable financial impact

$1M–$2M in annual, validated cost savings or margin improvement through CI initiatives

Build and maintain a balanced savings pipeline that includes:

• Near-term, finite projects delivering results in weeks or months
• Larger, enterprise initiatives delivering sustained impact over time
• Partner with Finance to define, validate, and report savings consistently
  
  

People Management / Leadership Responsibilities

• Coach leaders and teams in Lean, Six Sigma, and structured problem-solving through hands-on project work
• Develop internal CI capability while avoiding over-reliance on a centralized CI function
• Over time, build and lead a small team of CI practitioners, setting standards for project selection, execution, and results
• Transition from primarily individual contributor work to a player-coach model as the CI function matures
• Apply CI in a way that supports creative speed, flexibility, and custom work, without unnecessary bureaucracy
• Standardize processes where it improves flow, quality, and predictability, while preserving creative differentiation
• Serve as a pragmatic problem-solver who can work effectively across creative, technical, and operational teams
  
  

Minimum Qualification

• Bachelor’s degree in Engineering, Operations, Business, or related field (Master’s preferred)
• 10 years of experience leading continuous improvement or operational excellence initiatives
• Lean Six Sigma Black Belt required; Master Black Belt preferred
• Proven track record of personally delivering measurable CI results, including seven-figure annual savings
• Experience working across both manufacturing and service/project-based environments
• Strong hands-on expertise in Lean, Six Sigma, Kaizen, and structured problem-solving
• Ability to operate independently while influencing at all organizational levels
• Ability to travel up to 10% internationally
  
  

Preferred Qualifications

• Entertainment, live events, experiential, themed environments, or custom fabrication industries
• Engineer-to-order or highly customized production environments
• Leading CI efforts in fast-paced, deadline-driven organizations
• Building or scaling a CI function from the ground up
  
  

The company is committed to providing reasonable accommodation for individuals with physical limitations or disabilities. If there are specific physical needs related to lifting, walking, or any other task, candidates are encouraged to discuss their requirements during the hiring process. The organization will make every effort to accommodate these needs to ensure equal opportunities for all employees.

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.