OFFICE ASSISTANT

About the Company:

At Tailwind Hospitality, we believe the journey should be just as good as the destination. Headquartered in Wilmington, North Carolina, and operating over 160 locations across 60 airports and transit stations nationwide, we are a passionate team dedicated to making travel a little brighter, one guest at a time.

Whether it's a traveler relaxing over a leisurely meal before a long flight or a busy passenger needing a friendly smile and a quick grab-and-go coffee, our team is here to make them feel right at home.

Job Summary: As an Office Assistant, you will play a crucial role in supporting the daily administrative functions that keep our office and field operations running smoothly. You will serve as the main point of contact location managers and will coordinate requests to the correct area of business needed. You will be responsible for maintaining accurate records, inventory support, asset tracking, and facilitating communication between corporate employees.This role provides assistance to all departments within Tailwind, including operations, inventory, marketing, and HR, helping to maintain efficient workflows and exceptional service standards across all locations. 

Key Responsibilities:

• Provide administrative support including filing, data entry, scheduling, and document management.

• Assist in inventory management processes, ensuring accurate reporting and timely updates.

• Support the coordination and tracking of office supplies, marketing materials, and location uniforms.

• Help manage internal databases, ensuring accurate and up-to-date records.

• Coordinate shipping and receiving of important documents, materials, and supplies for our locations.

• Assist with the set up of office equipment and organization of staff supplies.

• Work with operations to support new location openings and project execution.

• Maintain an appealing and welcoming office environment.

• Perform general clerical duties and complete special tasks as assigned.

Qualifications/Skills:

• Associate’s degree in Business Administration

• 1–3 years of experience in an administrative or office support role, preferably in the hospitality or retail industry.

• Strong computer skills, including proficiency in Microsoft Office (Excel, Word, Outlook)

• Excellent communication and interpersonal skills

• Highly organized, detail-oriented, and able to prioritize multiple tasks effectively

• Reliable, self-motivated, and comfortable working in a fast-paced, team-oriented environment

• Familiarity with hospitality operations or multi-location business support