Jimmy Johns Associate

About the Role:

Join us at Jimmy John's operated by Tailwind Concessions inside the CVG Airport! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are dedicated to delivering exceptional dining and retail experiences to travelers. As an Associate, you will support day-to-day operations, ensuring customers receive the highest level of service. You will work with our team to maintain a clean environment, manage inventory, and assist with inquiries. Your contributions are critical to our success and growth across our locations and teams.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities include, but are not limited to:

• Greet customers, take orders, and process cash and card transactions accuratelyDeliver exceptional customer service and address guest inquiries professionally
• Prepare sandwiches, coffee, and other food and beverage items according to recipes and quality standards
• Operate food preparation and beverage equipment safely and efficiently
• Maintain cleanliness and organization of the store, equipment, and work areas
• Restock inventory, supplies, and merchandise as needed
• Follow all food safety, sanitation, and security procedures
• Support quality store operations and uphold product and service standards
• Foster teamwork and maintain a positive, professional appearance and attitude
• Complete required food preparation testing within designated timeframes
• Perform other duties as assigned

Qualifications/Skills:

• Ability to stand, bend, reach, and remain mobile throughout the assigned shift
• Must be able to lift 30–40 lbs. regularly
• Comfortable working in walk-in refrigerators and freezers with temperatures ranging from 40°F to -10°F
• Basic math skills
• Strong customer service and communication skills
• Food service and/or barista experience preferred
• Demonstrates adaptability and the ability to work in a fast-paced environment

Requirements:

• Must be able to pass TSA background check to receive airport badge
• Must have reliable transportation

 Benefits:

• Paid training
• Employee discount
• 401k with company matching
• Health, dental and vision offered to full time employees

Pay: $16.00 per hour tips

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.