Service Manager

Job Summary
We are seeking a dedicated and experienced Service Manager to oversee our marine service department. The ideal candidate will possess strong leadership skills and a deep understanding of automotive repair processes. This role is crucial in ensuring exceptional customer service, efficient operations, and the overall success of the service team.

Responsibilities

• Manage daily operations of the service department, ensuring high-quality service delivery.
• Supervise and train service staff, fostering a positive work environment.
• Oversee customer interactions, addressing inquiries and resolving complaints effectively.
• Coordinate with technicians to ensure timely completion of repairs and maintenance services.
• Maintain accurate records of services performed, parts used, and customer transactions.
• Implement and monitor service processes to enhance efficiency and productivity.
• Conduct regular inspections of work performed to ensure compliance with safety standards and quality assurance.
• Collaborate with the sales team to promote service offerings and drive revenue growth.
• Stay updated on industry trends, new technologies, and best practices in automotive repair.

Requirements

• Proven experience in auto service management or a similar role within the automotive industry.
• Strong knowledge of automotive repair processes, including air brake systems, brake repair, and general mechanic skills.
• Proficiency in auto estimating and familiarity with dealership operations is preferred.
• Excellent customer service skills with a focus on building long-term relationships.
• Ability to handle cash transactions accurately and responsibly.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• A valid driver's license is required; additional certifications related to automotive repair are a plus.
• Ability to work collaboratively within a team while also demonstrating independent problem-solving capabilities.

Join our team as a Service Manager where you can make a significant impact on our customers' experiences while leading a talented group of professionals in the automotive field.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Experience:

• Service: 3 years (Required)

Ability to Commute:

• Georgetown, SC 29440 (Required)

Ability to Relocate:

• Georgetown, SC 29440: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $75,000