Consumer Insights Manager

Tailored Brands is a leading specialty retailer of menswear, including suits, formalwear, sportswear, and a broad selection of business casual offerings. Our brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion Superstore, which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites.

About The Job

We currently have an exciting opportunity for a Consumer Insights Manager to report to the Sr. Director, Brand Strategy. This role will assist in moving Tailored Brands to the next level of customer first and data driven strategic thinking and implementation. This role will be responsible for managing the development of consumer insights across the TBI brands (Men’s Wearhouse, Jos. A Bank, Moores, K&G), through a combination of primary and secondary research tools and partners, to identify emerging trends, customer behavior, brand and business performance to influence business decisions.

What You’ll Do | Key Accountabilities

• Identify opportunities for, scope and manage research projects with external research partners to uncover consumer needs, behaviors and attitudes.
• Provide analysis from various primary and secondary data sources and develop compelling customer insights that drive the business and grow the brand.
• Set brand health goals and partner with external agency resources on conducting the necessary consumer research to track results and steer brands towards our objective.
• Partner with Analytics and Corporate Strategy teams to ensure cohesive strategic outlines and the inclusion of cross-platform insights into each team’s work.
• Collaborate cross-functionally to embed consumer insights into planning and execution across the org.
• Assist in developing insight reports, dashboards and trackers.
• Monitor macro-economic, industry and competitive trends.
• Identify opportunities for innovating and optimizing research methods.
• Manage external partner relationships.
  
  

What You’ll Bring | Skills & Experience

• 5 years’ working Consumer Insights experience
• 3 years’ experience in survey design and data analysis/modeling, with qual and quant research
• Translating data into actionable insights
• 3 years’ experience working with insights and analytics and familiarity with key brand health KPI’s
• Bachelor’s degree preferred or equivalent work experience
• Strong communication skills and ability to comfortably build relationships at every level and in every function of the enterprise so as to assert your perspective on brand positioning.
• Knowledge of AI-driven analytics tools or advanced segmentation methods a plus.
• A background in corporate omni channel retail is helpful in this role.
  
  

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time
• Ability to stoop, kneel, bend at the waist, and reach daily
• Able to lift and move up to 25 pounds occasionally
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
• Hours regularly 40 hours per week, as work dictates, in a hybrid work environment from our Dublin, California office, or our New York, New York office or fully remote.
  
  

Benefits

This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.

Work-Life Balance

Responsibilities

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
• Holiday Early Departure | close out early the business day before a company observed holiday
  
  

The starting salary for this position is $87,700 – $117,000. Actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities, total compensation for this role may grow to as much as $146,300 Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.