What are the responsibilities and job description for the Receptionist at Pet Resort position at Tailchasers?
Join Our Team at Tailchasers Barrington Pet Resort!
Are you a vibrant, adept, and dependable individual looking for a rewarding role? Look no further than Tailchasers Barrington Pet Resort! With a legacy dating back to 1975, we are pioneers in the pet care industry, dedicated to providing exceptional service and support.
Why Choose Us?
- Competitive Compensation: $16.00/hour Tips
- Shifts: Monday - Friday, morning (6:50 AM - 11:00 AM) or afternoon (1:50 PM - 6:00 PM), and weekends (3:00 PM - 6:00 PM)
Position Overview
As a receptionist at Tailchasers, you'll be at the forefront of delivering top-tier customer service to both our human and furry clients. Your role will involve multitasking, managing a multi-line phone system, and utilizing our reservation program Gingr. You will also be expected to handle emails and document pets' belongings. This dynamic position also includes interaction with clients and their pets, light physical duties, and maintaining a clean office environment.
What We Offer:
- Comprehensive training and ongoing support
- Competitive pay with opportunities for tips and bonuses
- Animal behavior education and pet first aid certification
- Advancement opportunities within our growing company
- Free puppy kisses and discounts on pet services
Responsibilities:
- Manage a 2-line phone system and email inquiries
- Assist in receiving and returning pets to their owners
- Process payments accurately and efficiently
- Maintain office cleanliness and sanitation standards
- Coordinate with local veterinary offices and manage client reservations
- Engage warmly with clients visiting the facility
Requirements:
- Authorized to work in the US
- Proven ability to work independently and as part of a team
- Strong multitasking skills and proficiency in computer operations
- Comfortable with extended periods of sitting and occasional standing, walking, and lifting (up to 40 lbs)
- Clear background check
- Excellent communication skills
Ready to Join Us?
If you're enthusiastic about providing exceptional customer service and thrive in a dynamic environment, apply now to become part of our fantastic team at Tailchasers Barrington Pet Resort!
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Salary : $16 - $18