What are the responsibilities and job description for the Front Desk Coordinator – Saturdays position at Tai Chi Acupuncture & Wellness Center (TCAWC)?
Front Desk Coordinator – Saturdays (Part-Time, Year-Round) at Tai Chi Acupuncture & Wellness Center (TCAWC)
Location: North Reading, MA.
Pay: $18.00 per hour
Job Summary
Tai Chi Acupuncture & Wellness Center is looking for a warm, reliable front desk team member for our North Reading clinic.
This is a patient-facing role focused on creating a welcoming, organized, and smooth experience for everyone who walks through our doors.
We are a small, collaborative team seeking someone who enjoys working with people, values clear communication, and is comfortable working independently during a Saturday shift.
This is an ongoing, year-round part-time position with a regular Saturday commitment. We are seeking someone interested in a stable, longer-term role and are not currently hiring for seasonal or temporary employment.
What You'll Do
- Greet and check in patients
- Schedule and manage appointments
- Answer phones and respond to patient inquiries
- Collect payments and support check-out
- Help keep the center as a whole calm, clean, and organized
- Support basic insurance verification, documentation, and patient communication using established workflows (training provided)
What We're Looking For
- Reliable availability for the regular Saturday shift
- Friendly, calm, and professional with patients
- Organized and dependable
- Comfortable multitasking in a busy environment
- Comfortable using computers, navigating multiple systems, and learning new software
- Strong communication skills in person, by phone, email, and text
- Previous front desk, administrative, customer service, hospitality, or healthcare office experience preferred
- Comfortable working independently and managing responsibilities with minimal supervision
- Comfortable learning and following structured processes
- Looking for stable, ongoing part-time employment
Schedule
- Every Saturday, 8:30 a.m.–3:30 p.m., at our North Reading clinic
- Clinic hours are 9:00 a.m.–3:00 p.m.; the paid shift includes 30 minutes before opening and 30 minutes after closing for Front Desk responsibilities
- Seven (7) regularly scheduled hours per week, typically 28–35 hours per month depending on the number of Saturdays
- Year-round position
- Optional opportunities to pick up additional coverage shifts at our North Reading, Danvers, or Medford clinics when needs arise
About TCAWC
TCAWC is a small, collaborative team committed to integrative, patient-centered care. We value clear communication, kindness, curiosity, and a willingness to help wherever needed.
How to Apply
To be considered, please submit a resume and complete all screening questions.
Pay: From $18.00 per hour
Expected hours: 7.0 per week
Benefits:
- Employee discount
Application Question(s):
- Can you reliably work onsite every Saturday in North Reading from 8:30 a.m. to 3:30 p.m.? (Yes/No)
- Are you seeking ongoing, year-round part-time work rather than seasonal or temporary employment? (Yes/No)
- Briefly describe your front desk, administrative, customer service, hospitality, or healthcare office experience.
- Please briefly describe your experience using computers and workplace software. What programs or systems have you used regularly in previous roles?
- When would you be available to start?
Work Location: In person
Salary : $18