What are the responsibilities and job description for the Catering General Manager position at Taher, Inc?
Catering General Manager
Do you have hospitality, catering, and restaurant management experience, knowledge of current dining and food trends, and a passion for delivering exceptional guest experiences? If you said yes, we want to speak to you!
We are seeking an energetic, knowledgeable Catering General Manager to lead our catering and dining operations while fostering a culture of excellence in food quality, service, and team development.
Essential Functions:
- Responsible for reading and understanding all event work orders to develop and execute an appropriate plan for each event and its timeline.
- Oversees daily restaurant and catering operations to ensure exceptional guest experiences, quality standards, and operational efficiency.
- Involved in event operations including guest relations, logistics, quality improvement, and food safety.
- Tracks and monitors labor and food costs for catering events and daily operations.
- Maintains excellent verbal and written communication with catering clients, guests, vendors, and team members.
- Leads, coaches, and develops front-of-house and back-of-house team members through training, performance management, and employee engagement initiatives.
- Responsible for staffing, scheduling, labor management, and workforce planning to meet operational needs while maintaining budget goals.
- Monitors and controls food, beverage, labor, and operating costs to achieve financial objectives and maximize profitability.
- Ensures compliance with all food safety, sanitation, health department regulations, and company policies and procedures.
- Manages inventory, purchasing, and vendor relationships to maintain proper stock levels and product quality.
- Resolves guest concerns and service issues promptly and professionally while fostering a culture of hospitality and customer satisfaction.
- Alerts leadership to any potential problems; consistently monitors standards and makes recommendations for improvement.
- Analyzes financial reports, sales trends, and operational metrics to identify opportunities for growth and continuous improvement.
- Partners with leadership to develop and implement marketing, catering, and business development initiatives that drive revenue and client retention.
- Ensures all post-event breakdowns, side work, and closing procedures are completed accurately and efficiently.
- Performs other job-related duties and special projects as assigned by leadership.
Who We Are:
Taher, Inc. is a family-owned and operated, chef-driven food service management company providing K-12 school lunch management, campus dining, senior dining, corporate dining and catering, vending, and office beverage services to clients across our growing nationwide footprint. Taher, Inc. maintains a consistent presence among Food Service Management's Top 25 companies.
We Are Proud to Offer:
- Competitive compensation with bonus opportunities
- Health and dental insurance
- Work-life balance
- Free daily lunch
- Uniforms provided
- Safety practices and Personal Protective Equipment (PPE) provided
- Employee training and development
- Opportunities for advancement
- Culture of inclusion and belonging
Preferred Qualifications:
- 3 years of restaurant, hospitality, catering, or food service management experience
- Strong leadership, team-building, and communication skills
- Experience managing budgets, labor, and food costs
- Knowledge of food safety and sanitation standards