What are the responsibilities and job description for the Sales Specialist Polymer Films position at TAGHLEEF INDUSTRIES?
For more than 20 years, Taghleef Industries, Inc., has built a reputation as one of the world’s largest and most recognized industry leaders in specialty BOPP (Biaxially Oriented Polypropylene) films. This reputation is a result of superior quality of our products and our people.
Sales Specialist– Polymer Films
The Sales Specialist – Polymer Films is a commercially driven, technically knowledgeable role responsible for managing customer relationships, executing pricing and order strategies, and driving market growth within the polymer films and chemical product portfolio.
This role serves as a critical link between customers, field sales, and internal operations (supply chain, production, and technical service), ensuring seamless execution of sales activities while identifying opportunities to expand business within existing and new accounts.
The position blends account management, inside sales execution, technical product support, and market development, requiring both strong commercial acumen and a working knowledge of polymer-based materials and applications.
Responsibilities:
- Serve as the primary day-to-day contact for assigned customer accounts (small-to-mid size and transactional and select growth accounts) ensuring consistent engagement and responsiveness.
- Manage inbound customer inquiries including pricing, product availability, specifications, and lead times
- Re-engaging dormant or inactive accounts through targeted outreach.
- Build and maintain relationships with procurement teams, buyers, and technical stakeholders
- Ensure high levels of customer satisfaction through responsiveness and issue resolution
- Develop and execute targeted call lists to engage new and existing customers
- Prospect, qualify, and convert new business opportunities
- Identify upselling and cross-sell opportunities within existing accounts
- Support and attend industry trade shows and customer visits to promote products and expand market presence
- Maintain an active sales pipeline and contribute to forecasting activities. Preparing customer- specific data, opportunity tracking, and pre-call planning materials.
- Following up on meetings, samples, trials, open action items to maintain sales momentum.
- Prepare and deliver customer quotations aligned with margin targets and market conditions
- Manage contract pricing, rebates, and spot pricing requests
- Monitor market trends, including raw material fluctuations (e.g., resins, additives), to support pricing decisions
- Utilize CRM and ERP systems (e.g., Salesforce, SAP) to track quotes, pipeline, and customer activity
- Convert quotes into sales orders and manage them through fulfillment
- Coordinate with supply chain, production planning, and logistics teams to ensure:
- Inventory availability
- Accurate lead times
- On-time delivery
- Troubleshoot and resolve order-related issues such as delays, shortages, or quality concerns
- Ensure order accuracy and efficient execution across multiple SKUs
- Provide basic technical guidance on polymer film products, specifications, and applications
- Translate customer requirements into internal product specifications (e.g., gauge, additives, performance characteristics)
- Collaborate with Technical Service and R&D teams for complex product inquiries or development needs
- Communicate effectively with both commercial and technical stakeholders
Requirements:
- Bachelor’s degree in Marketing, Chemistry, Chemical Engineering, Materials Science, or related field preferred
- 2–5 years of experience in inside sales, technical sales, or account management within the chemical, polymer, or manufacturing industry
- Experience with polymer films, resins, or related chemical products strongly preferred
- Working knowledge of:
- Polymer films and chemical products (resins, additives, coatings)
- Industry documentation (TDS, MSDS, regulatory requirements)
- Ability to understand product specifications and customer application needs
Taghleef is a Drug Free Workplace - Must pass pre-employment physical, drug screen and background check.
Taghleef offers a solid track record of growth and expansion in the food packaging industry as well as a competitive benefits package including paid time off, paid holidays, health/prescription, dental and vision insurance, both short and long-term disability coverage, basic life insurance, additional life insurance amounts available including spouse and dependent child coverage through payroll deductions, flexible spending accounts, company funded heath savings accounts, fitness reimbursement, tuition assistance and 401(k) with a company match.
Taghleef Industries, Inc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.