Refrigeration Service Technician

The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service, maintenance, and installation services throughout North America. TAG is committed to being an “employer of choice” and ensuring employees have a home where they can learn and grow. With competitive compensation and an attractive benefits package, TAG is an exciting place to work.

TAGR is seeking Refrigeration Service Technicians for commercial service work in and around the Austin, Texas area.

The Journeyman Refrigeration Service Technician performs commercial service, maintenance, and repair on refrigeration systems including walk-ins, self-contained units, single systems, and rack systems. This role supports grocery and retail locations, ensuring systems operate safely and efficiently.

·    Diagnose, repair, and maintain commercial refrigeration systems (self-contained units, walk-ins, single systems, rack systems).

·    Troubleshoot electrical and mechanical refrigeration components.

·    Perform preventative maintenance on HVAC and refrigeration equipment.

·    Complete minor plumbing repairs (walk-in drains, case drains, cooling towers, water-cooled condensers).

·    Inspect refrigeration, electrical, and plumbing systems to identify service needs.

·    Communicate service updates with store managers and directors.

·    Provide repair estimates and recommend equipment replacement when appropriate.

·    Maintain van stock, tools, and required safety equipment.

·    2-5 years of HVAC/R experience

·    Strong diagnostic and mechanical skills

·    Professional communication abilities

·    Attention to detail and strong decision-making skills

·    Ability to participate in on-call rotation

·    Ability to pass physical, drug screen, background check, and MVR review

·    Universal EPA Certification

·    Electrical license

·    2–3 years minimum of grocery refrigeration experience

·    HVAC/R technical school or related certifications

·    Competitive pay

·    Medical, dental, and vision insurance

·    401(k)

·    Paid vacation, holidays, and sick time

·    Year-round, steady work

·    Opportunities for advancement

·    Supportive, team-based work environment