What are the responsibilities and job description for the HVAC Service Technician position at TAG Refrigeration?
The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service, maintenance, and installation services throughout North America. TAG is committed to being an “employer of choice” and ensuring employees have a home where they can learn and grow. With competitive compensation and an attractive benefits package, TAG is an exciting place to work.
TAG Refrigeration, a TAG Company, is seeking an HVAC Service Technician to support commercial and industrial customers in and around the Dallas (Forth Worth), TX area.
Role Summary
The HVAC/R Technician is responsible for performing service, maintenance, troubleshooting, repair, and installation of commercial and industrial HVAC equipment. This role plays a key part in maintaining Chiller Systems Service’s reputation for best-value solutions, fast response times, accountability, and transparent customer communication. The ideal candidate enjoys variety, technical challenges, and building long-term customer relationships.
This role focuses exclusively on commercial and industrial HVAC systems — no restaurant work.
Roles and Responsibilities
• Diagnose, service, and repair mechanical and electrical components of commercial and industrial HVAC systems
• Perform maintenance and repairs on equipment including boilers, chillers, cooling towers, pumps, RTUs, split systems, vane axial fans, and specialty cooling systems
• Read and interpret blueprints, schematics, and compliance drawings
• Perform minor piping repairs on HVAC equipment
• Operate equipment and complete scheduled preventative maintenance tasks
• Interact directly with owners, property managers, and building engineers
• Provide repair recommendations and assist with quoting equipment repairs or replacements
• Maintain clear communication with customers and internal teams
• Participate in on-call rotation as required
• Follow all safety policies, procedures, and best practices
Skills and Qualifications
• 3–5 years of commercial HVAC experience
• Strong communication, customer service, and problem-solving skills
• High level of integrity and professionalism
• Ability to lift, push, pull, and move up to 50 pounds regularly
• Ability to pass background check and drug screening
• Clean driving record and ability to operate a company vehicle
Preferred Qualifications
• HVAC or refrigeration-related education or technical certifications
• Universal EPA certification
• Prior commercial or industrial chiller and boiler experience
Benefits
- Competitive pay
- Medical, dental, and vision insurance
- 401(k)
- Paid vacation, holidays, and sick time
- Year-round, steady work
- Opportunities for advancement Supportive, team-based work environment