What are the responsibilities and job description for the Education Admin Systems Support Manager position at Taft School Corporation?
Education and Administrative Systems Manager
DEPARTMENT: Information Technology
REPORTS TO: Director of Information Technology
SALARY RANGE: Commensurate with experience
POSITION / FTE: Full-Time (1.00 FTE), Non-Exempt
The Taft School seeks a detail-oriented and technically proficient professional to serve as the Education and Administrative Systems Manager. Reporting to the Director of Information Technology, this individual will lead the strategic management and daily operations of the school’s Student Information System (SIS), Learning Management System (LMS), and related platforms. The ideal candidate will bring deep experience in educational data systems and play a pivotal role in supporting academic and operational teams through data-informed decision-making, system integration, and user support.
This is a full-time, 12-month, on-site position based in Watertown, Connecticut.
KEY RESPONSIBILITIES
Systems Management & Strategy
Serve as the lead administrator for the SIS (currently Veracross), LMS (Canvas), and other core academic and administrative platforms.
Oversee system configuration, upgrades, and vendor relationships to ensure optimal performance and alignment with institutional goals.
Maintain data integrity across platforms, including documentation of workflows, structures, and interdependencies.
Coordinate and monitor data integrations, including authentication, roster automation, and API-based syncs.
Reporting & Data Support
Design and manage custom reports, dashboards, and data exports to support departmental and leadership needs.
Assist departments in developing reporting tools and workflows that enhance operational efficiency and insight.
Enforce data standards and access controls in collaboration with IT leadership.
Training & User Support
Train and support faculty, staff, and administrative users in functional use of SIS and LMS platforms.
Develop and maintain user-friendly documentation, training materials, and workshops.
Assist with registrar-adjacent workflows such as scheduling, registration, grading, and transcripts.
Academic & Administrative Workflow Support
Manage the backend of Canvas LMS, including course creation, enrollment management, grading periods, and term rollover in coordination with Academic Offices
Assist with or coordinate workflows for class scheduling, student registration, grading/report cards, transcripts, and other registrar-adjacent functions.
Maintain user accounts and permissions in coordination with the Systems Administrator, ensuring role- or task-based security access across platforms.
Technology Leadership & Collaboration
Participate in IT planning and cross-functional initiatives to improve data capabilities and system interoperability.
Stay current on trends in educational technology, data privacy, and SIS/LMS best practices.
Perform other duties as assigned by the Director of Information Technology.
QUALIFICATIONS
Required
Minimum 5 years of experience in educational technology, data systems management, or related fields.
Proficiency with SIS platforms such as Veracross, Blackbaud, or equivalent.
Demonstrated ability to train users, create documentation, and deliver workshops.
Experience with Canvas LMS or similar enterprise-grade systems.
Experience with data integrations and automations using APIs, scripts, and imports/exports.
Strong communication, organizational, and project management skills.
Familiarity with both Windows and macOS environments.
High level of discretion in handling sensitive data.
Preferred
Bachelor’s degree in Information Systems, Educational Technology, Computer Science, or related field.
Experience with integrations involving Canvas, Magnus Health, Veracross, and/or Classlink.
Familiarity with data reporting tools (e.g., Excel pivot tables, SQL, dashboards).
Prior experience in a K–12 or independent school setting.
Exposure to ticketing systems for managing user support.
Working knowledge of data privacy and compliance standards.