Tenant Coordinator - Commercial

We have an outstanding career opportunity for a Tenant Coordinator to join a leading Company located in the Washington, DC surrounding area.

The Tenant Coordinator supports the day-to-day operations of a commercial office property or portfolio by serving as a primary point of contact for tenant requests, coordinating building services, and ensuring a high level of tenant satisfaction. This role works closely with property management, engineering, vendors, and building ownership to facilitate efficient operations, resolve tenant concerns, and maintain strong tenant relationships.

The ideal candidate is highly organized, service-oriented, detail-focused, and comfortable managing multiple priorities in a fast-paced commercial real estate environment.

Job Responsibilities:  

• Tenant Relations: Serve as a primary point of contact for tenant inquiries, service requests, complaints, and general building-related questions.
• Service Request Management: Receive, document, track, and follow up on tenant requests to ensure timely resolution and effective communication.
• Building Operations: Coordinate with engineering, janitorial, security, maintenance, and other building personnel to address tenant needs and operational issues.
• Tenant Communications: Prepare and distribute tenant notices, building announcements, event communications, emergency notifications, and operational updates.
• Move Coordination: Assist with tenant move-ins, move-outs, suite access, loading dock reservations, elevator scheduling, and coordination with moving vendors.
• Lease Administration Support: Maintain tenant contact lists, occupancy records, certificates of insurance, key and access records, and other property documentation.
• Vendor Coordination: Schedule vendor services, coordinate access, monitor service completion, and maintain accurate records of vendor activity.
• Tenant Events: Assist with planning and coordinating tenant appreciation events, building activities, and customer service initiatives.
• Administrative Support: Support the property management team with correspondence, reporting, invoice processing, purchase orders, filing, and other administrative tasks as needed.
• Building Standards: Help ensure compliance with property procedures, access protocols, safety requirements, and building policies.
• Emergency Support: Assist with tenant communications and coordination during building emergencies, service disruptions, and other operational incidents.
• Tenant Satisfaction: Proactively identify opportunities to improve tenant experience, strengthen relationships, and support tenant retention.

Basic Hiring Criteria:

• 2 years of experience in commercial real estate, property management, tenant services, facilities coordination, hospitality, or a related customer service role preferred.
• Experience working in a commercial office building or Class A property is a plus.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage competing priorities, meet deadlines, and follow through on requests.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Experience with property management systems, work order platforms, or tenant service portals is preferred.
• Professional demeanor and a customer-focused approach when interacting with tenants, vendors, ownership, and internal teams.

 Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, and affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

TAD PGS partners with government agencies and industry leaders on critical projects across the country. Our employees have the opportunity to contribute to meaningful initiatives, develop valuable skills, and work alongside talented professionals in a collaborative, supportive, and mission-driven environment.

At TAD PGS, our people are at the heart of everything we do. We are committed to providing rewarding career opportunities, competitive compensation, professional development, and a culture built on respect, integrity, and teamwork. Whether you are just starting your career or bringing years of experience, you'll find an environment where your contributions are recognized, your growth is encouraged, and your success is supported every step of the way.

Join TAD PGS and become part of a company with a longstanding tradition of excellence, where exceptional talent is connected with impactful work that makes a difference.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.