What are the responsibilities and job description for the Laundry Attendant FT position at Table Mountain Casino Resort?
Purpose of Position:
Maintain a steady supply of clean linens for the hotel in the Casino's ongoing effort to provide excellent guest service.
Education/Experience:
Job Responsibilities and Duties:
Direct Reports: Housekeeping Supervisor.
Access to Sensitive Areas: Hotel storage areas and all sensitive areas when accompanied with authorization.
Signatory Authority: None.
Physical Requirements/Work Environment:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. While performing the duties of this position, the work environment is occasionally noisy and employee will work indoors and outdoors (exposed to weather conditions). Additionally, the employee will be exposed to cigarette smoke.
Must be able to work Nights, Weekends, and Holidays
Maintain a steady supply of clean linens for the hotel in the Casino's ongoing effort to provide excellent guest service.
Education/Experience:
- Familiarity with cleaning detergents and laundering equipment.
- Outstanding organizational and time management skills.
- Excellent communication and guest services skills.
- Previous hospitality experience preferred.
Job Responsibilities and Duties:
- Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers, and chutes), ironing, folding, storing, and delivering.
- Maintain cleanliness of laundry machinery and laundry area.
- Maintain stock levels.
- Respond to guest service issues in a timely, friendly, and efficient manner.
- Perform additional laundry & cleaning services, as needed.
- Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction.
- Sort, count, and pre-treat soiled linen in preparation for laundering.
- Load and unload washers and dryers.
- Maintain equipment as trained.
- Fold, store, and distribute towels/linens.
- Practice safe work habits and wear protective safety equipment.
- Assist with other housekeeping tasks in the event of staffing shortages.
- Maintain clean work area.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Work schedule varies and may include working on holidays, weekends, or alternate shifts
- Requires standing for extended periods, walking, pushing, pulling bending, kneeling, lifting up to 50 pounds, reaching, kneeling, and bending.
- Operate heavy machinery and use cleaning chemicals; assist in the room cleaning as needed, i.e. stripping rooms, making beds, etc.
- Perform other duties as requested by management.
Direct Reports: Housekeeping Supervisor.
Access to Sensitive Areas: Hotel storage areas and all sensitive areas when accompanied with authorization.
Signatory Authority: None.
Physical Requirements/Work Environment:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. While performing the duties of this position, the work environment is occasionally noisy and employee will work indoors and outdoors (exposed to weather conditions). Additionally, the employee will be exposed to cigarette smoke.
Must be able to work Nights, Weekends, and Holidays
