Smoothie/Juice shop shift lead

Shift Lead — Refresh House

Fairwood Square, Renton WA | Part-time 25-35 hrs/week

About us

We're a neighborhood smoothie and juice bar in Fairwood under new ownership, with plans to expand into grab-and-go prepared foods and a curated pantry. We're small, owner-operated, and building something new for a neighborhood that deserves better food options.

The role

You'll run the front of house independently during your shifts — making smoothies, serving customers, keeping the space clean and welcoming, and ensuring every person who walks in has a great experience. This isn't a "wait for customers and check your phone" job. When the counter is quiet, you're prepping, cleaning, restocking.

The owner is on-site most days but will increasingly be focused on a separate food business. We are looking for someone who can be a good candidate for the future store manager.

What you'll do

• Open or close the shop following established checklists
• Make smoothies, smoothie bowls, and simple food items to recipe spec, quickly and consistently
• Operate POS — ring up orders, process payments, handle the loyalty program
• Greet every customer warmly and help them navigate the menu, especially first-timers
• Keep the entire front of house clean to a high standard — counters, fridge handles, display cases, floors, windows. without supervision.
• Restock ingredients, cups, bottles, and retail items as they run low
• Manage the grab-and-go display fridge — rotate product, check dates, keep it looking full and appealing
• Communicate with the owner about inventory levels, customer feedback, and anything that needs attention
• Train and guide part-time staff during shared shifts

Who you are

• You've worked in food service, coffee, juice bars, or similar fast-casual environments
• You're fast with your hands
• You're genuinely clean. Not "it looks fine" clean. Actually clean. You notice the gunk on a fridge handle before anyone tells you
• You take initiative. If there's downtime, you find productive work — you don't wait to be told
• You're warm and natural with customers. You remember regulars, you suggest menu items, you make people feel welcome
• You can work independently without supervision. When the owner is in the kitchen, you own the front
• You're reliable. You show up on time, you communicate about schedule changes in advance, and you don't disappear early
• You care about food quality and presentation — the smoothie should look as good as it tastes
• Washington State Food Worker Card required (must have or obtain within first 14 days of hire)

Nice to have (not required)

• Interest in Japanese, Thai, or Korean food and ingredients
• Barista or blending experience
• Interest in growing with a small business — this role expands as the shop evolves

Schedule

• 25-35 hours/week depending on your availability
• Must be available for at least some weekend shifts (Saturday is our busiest day)
• Shifts are typically 6-9 hours, 9:45am-6:15pm weekdays and Saturday, 9:30am-4:30pm Sunday
• Consistent weekly schedule — we value predictability for both of us

Compensation

• $19-26/hour depending on performance
• Staff discount on in-house menu items
• Tips (pooled)