What are the responsibilities and job description for the Supply Chain Specialist position at TA Services?
Company Description
At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.
What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.
We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.
Here’s What Drives Us
Job Description
Key Responsibilities
Education
Pay/Benefits/Perks
At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.
What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.
We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.
Here’s What Drives Us
- People First – We lead with care, connection, and respect.
- Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
- Safety – Built into every move we make.
- Results – High standards. Real outcomes.
- Innovation – We push boundaries and never settle.
Job Description
Key Responsibilities
- Manage Daily Operations - Oversee logistics activities for an assigned book of customers, ensuring accurate shipment entry, scheduling, and execution.
- Forecast & Plan Customer Needs - Proactively plan “1 Week Out” to anticipate shipping demands, minimize disruptions, and maintain service efficiency.
- Handle Shipment Execution & Exceptions - Manage updates, reschedules, late reason codes, delivery exceptions, and audit large LTL shipments (≥7 skids or ≥7,000 lbs.).
- Customer Communication & Relationship Management - Serve as the primary point of contact, providing proactive updates, resolving issues, and delivering a high level of service.
- Billing, Audit & Afterhours Coordination - Ensure accurate billing references, resolve discrepancies with Freight Audit, submit afterhours tickets, and close out unbilled reports.
- Office-based logistics environment
- Fast-paced, deadline-driven setting
- Frequent collaboration with internal teams and external customers
- Occasional afterhours coordination as needed
Education
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred (or equivalent experience)
- 2 years in transportation, logistics, or supply chain operations
- Experience with logistics systems (e.g., MercuryGate, customer portals) preferred
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Strong data entry accuracy and operational execution skills Personality Traits
- Highly organized and detail-oriented
- Proactive problem solver with a sense of urgency
- Strong communicator with customer-first mindset
- Ability to multitask and adapt in a fast-paced environment
- Team player who can also work independently
Pay/Benefits/Perks
- $22-$24/hr
- Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
- Medical, Dental, Vision, Life Insurance, Disability
- Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program
Salary : $22 - $24