What are the responsibilities and job description for the Bus Staff position at T's Restaurant Group?
Description
Bus Staff
Delivering Absolute Cleanliness. Supporting Legendary Service.
Position Information
T’s Restaurant Group is a growing, family-owned restaurant group and Rhode Island tradition since 1982, with locations in Cranston, East Greenwich, and Narragansett. We are proud to serve fresh breakfast and lunch while supporting local purveyors, New England products, sustainable choices, and partnerships with family-owned farms and businesses whenever possible.
At T’s, we believe exceptional guest experiences begin with exceptional people. We are devoted to creating a workplace built on gratitude, respect, safety, and belonging, where team members feel welcomed, supported, inspired to grow, and connected to the hospitality, quality, and community that have made T’s a Rhode Island favorite for generations.
Perks and Benefits
At T’s Restaurant Group, we are proud to offer a supportive workplace, growth opportunities, and benefits designed to support our team members both at work and at home.
Grow Your Career
The Busser supports the front-of-house team by helping maintain clean, organized, stocked, and guest-ready dining areas throughout the shift.
This role is responsible for pre-bussing and clearing tables, resetting dining areas, maintaining beverage and service stations, assisting with food delivery, and supporting servers and other team members in providing an efficient and welcoming full-service dining experience.
Position Qualifications And Requirements
Safety and Sanitation
This is a hands-on, fast-paced front-of-house role in a full-service breakfast and lunch restaurant. Bussers move continuously throughout the dining room, clear and reset tables, maintain guest and service areas, assist with food delivery, and work closely with servers, hosts, and management.
Hours vary based on team member availability, scheduling needs, and the needs of the restaurant. Weekend and holiday availability is required.
In This Role, Success Looks Like
Bus Staff
Delivering Absolute Cleanliness. Supporting Legendary Service.
Position Information
- Department: Front of House
- Reports To: Restaurant General Manager and Front of House Managers
- Supervision Exercised: None
- Position Status: Part Time, Hourly, Non-Exempt
- Pay Rate: $4.89 per hour plus tips
T’s Restaurant Group is a growing, family-owned restaurant group and Rhode Island tradition since 1982, with locations in Cranston, East Greenwich, and Narragansett. We are proud to serve fresh breakfast and lunch while supporting local purveyors, New England products, sustainable choices, and partnerships with family-owned farms and businesses whenever possible.
At T’s, we believe exceptional guest experiences begin with exceptional people. We are devoted to creating a workplace built on gratitude, respect, safety, and belonging, where team members feel welcomed, supported, inspired to grow, and connected to the hospitality, quality, and community that have made T’s a Rhode Island favorite for generations.
Perks and Benefits
At T’s Restaurant Group, we are proud to offer a supportive workplace, growth opportunities, and benefits designed to support our team members both at work and at home.
Grow Your Career
- Ongoing training, leadership development, and advancement opportunities
- Internal promotion opportunities
- Annual performance reviews
- Daytime-only restaurant operations — no late nights
- Flexible and predictable scheduling
- Thanksgiving and Christmas Day off through our “Home for the Holidays” benefit
- Meal benefits whether working, off the clock, or visiting any T’s location
- Tickets at Work® discounts on travel, entertainment, attractions, shopping, hotels, sporting events, and more
- Positive, supportive, team-oriented work environment
- Employee Assistance Program (EAP)
- 401(k), subject to plan eligibility
- Pet Insurance
- Accident Insurance, subject to plan eligibility
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
The Busser supports the front-of-house team by helping maintain clean, organized, stocked, and guest-ready dining areas throughout the shift.
This role is responsible for pre-bussing and clearing tables, resetting dining areas, maintaining beverage and service stations, assisting with food delivery, and supporting servers and other team members in providing an efficient and welcoming full-service dining experience.
Position Qualifications And Requirements
- No previous restaurant experience required.
- Strong guest service skills and a passion for hospitality.
- Friendly, pleasant, and professional manner.
- Ability to work cooperatively as part of a team.
- Ability to remain organized and composed in a fast-paced restaurant environment.
- Ability to communicate effectively with guests, servers, hosts, managers, and other team members.
- Willingness to assist teammates and respond to changing restaurant needs.
- Ability to maintain a neat, clean, and professional appearance.
- Weekend and holiday availability is required.
- Must be legally authorized to work in the United States.
Safety and Sanitation
- Follow company safety, sanitation, and cleaning procedures.
- Maintain clean, safe, and clear dining and service areas.
- Promptly address spills, broken glass, wet floors, and other hazards.
- Handle dishes, glassware, bus tubs, hot plates, and cleaning products safely.
- Report unsafe conditions, injuries, or damaged equipment to management.
- Respond to guest requests and communicate service needs to the appropriate team member.
- Assist servers with food delivery, especially during peak periods and large parties.
- Communicate with the front-of-house team to support seating, table availability, and efficient service.
- Thank guests as they leave the restaurant.
- Complete assigned opening, closing, cleaning, stocking, and trash-removal responsibilities.
- Perform other related duties as assigned to support restaurant operations.
- Pre-bus tables by removing dishes and glassware that are no longer in use.
- Clear tables promptly and transport dishes, glassware, and silverware safely to the dish area.
- Clean, sanitize, and reset tables according to T’s standards.
- Maintain clean floors, seating areas, condiments, beverage stations, and service stations.
- Inspect assigned restrooms regularly and clean or restock them as needed.
This is a hands-on, fast-paced front-of-house role in a full-service breakfast and lunch restaurant. Bussers move continuously throughout the dining room, clear and reset tables, maintain guest and service areas, assist with food delivery, and work closely with servers, hosts, and management.
Hours vary based on team member availability, scheduling needs, and the needs of the restaurant. Weekend and holiday availability is required.
In This Role, Success Looks Like
- Maintaining clean, sanitized, and guest-ready tables.
- Clear and resetting tables promptly.
- Keep dining and service areas clean, organized, and stocked.
- Supporting teammates during busy service periods.
- Providing friendly and attentive guest service.
- Working safely and efficiently with a positive attitude.
- Stand and walk for extended periods.
- Perform frequent bending, stooping, twisting, reaching, pushing, and pulling.
- Lift and carry dishes, bus tubs, supplies, and other items weighing up to 30 pounds.
- Work around wet floors, hot dishes, cleaning products, food, beverages, and restaurant equipment.
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