What are the responsibilities and job description for the Corporate Wellness Client Success Manager position at T-ROC'S FITNESS LLC?
About T-ROCS FITNESS LLC
T-ROCS FITNESS LLC (TRF) is a performance-driven health and wellness company headquartered in San Jose, CA. We operate across in-home personal training, corporate wellness, adaptive fitness (SDP), online coaching, and youth performance development.
Our San Jose office serves as the pilot location for a scalable corporate wellness expansion model across Silicon Valley.
We are building infrastructure — not just offering sessions.
Position Overview:
This is a high-visibility, leadership-track role designed for an ambitious individual seeking real-world experience in business development, corporate relationship management, and wellness operations.
The Client Success Manager (CSM) will serve as TRF’s primary in-building representative, responsible for driving relationships, engagement, and growth within a six-story professional office environment.
This is not a clerical role.
This is a brand-facing, growth-centered position with long-term expansion potential.
Core Responsibilities:
- Act as TRF’s corporate wellness ambassador within the building
- Develop and maintain relationships with professionals, executives, and business tenants
- Lead client onboarding and ensure a seamless entry into the TRF ecosystem
- Drive internal referrals and engagement initiatives
- Support client retention through proactive communication
- Collaborate with trainers to optimize scheduling and overall client experience
- Track key performance metrics tied to revenue growth
- Contribute to strategic planning for expansion into additional corporate locations
What We’re Looking For (Key Skills):
- Strong interpersonal and communication skills
- Confidence engaging with professionals and decision-makers
- High level of organization and personal accountability
- Social intelligence and relationship-building ability
- Proactive mindset with strong initiative
- Professional presence and brand awareness
- Interest in leadership, business development, and growth environments
Education & Background (Preferred):
- Bachelor’s degree (or currently pursuing) in:
- Marketing
- Business Administration
- Communications
- Public Relations
- Psychology or related field
- Relevant experience may include:
- Leadership roles (student organizations, athletics, etc.)
- Sales, customer service, or client-facing roles
- Fitness, wellness, or health-related background (a plus)
Schedule & Compensation:
- Part-Time: Monday – Friday
- Hours: 09:30 AM – 3:00 PM
- Compensation: $25–$35/hour performance-based incentives
Perks & Work Environment:
- Private company office suite in a professional corporate building
- iMac desktop MacBook workstation
- Personal office key building key fob access
- On-site gym access
- Coffee and professional workspace environment
- Direct mentorship and exposure to business operations
Growth Opportunity:
This role includes a clear pathway into Corporate Wellness Leadership as TRF scales across additional office locations.
Additional Information
Due to the high level of interest, only candidates selected for the next stage will be contacted.
How to Apply
If you’re looking for a role that offers real responsibility, growth, and direct exposure to building a company — we encourage you to apply. Email your resume, headshot and statement of professional interest to Support@t-rocsfitness.com
Salary : $25 - $35