What are the responsibilities and job description for the Onsite IT Support Specialist position at T. R. Wurster Construction Co.?
Overview
Join our dynamic team as an Onsite IT Technician and become a vital part of maintaining and optimizing our organization's technology infrastructure. This role offers an exciting opportunity to deliver hands-on technical support, troubleshoot equipment and software issues, and ensure seamless network operations across our facilities. As an Onsite IT Technician, you will be the go-to expert for resolving technical challenges swiftly, supporting end-users, and maintaining the health of our IT environment across numerous construction site locations. Your proactive approach and technical expertise will contribute directly to the efficiency and productivity of our teams.
Responsibilities
- Provide immediate onsite support for hardware, software, network, and peripheral issues to ensure minimal downtime.
- Troubleshoot computer hardware components, operating systems (Windows, macOS), and mobile devices to identify root causes and implement solutions.
- Manage user accounts and permissions to enforce security policies.
- Support network infrastructure by troubleshooting LAN/WAN connectivity, DNS configurations, TCP/IP settings, VPN access, firewalls, and network switches.
- Maintain and update IT and equipment assets, manage ticketing, equipment/vehicle maintenance scheduling and management.
- Assist with computer management tasks including OS deployment, software installation, updates, and hardware upgrades.
Qualifications
- Proven experience in technical support or IT support roles with a focus on desktop support and network troubleshooting.
- Strong understanding of computer hardware components, operating systems (Windows, macOS), and software troubleshooting techniques.
- Hands-on experience managing DNS settings, TCP/IP protocols, VPN configurations, firewalls, and LAN/WAN networks.
- Familiarity with enterprise tools.
- Knowledge of computer networking concepts including TCP/IP protocols, DNS management, DHCP configuration, and network security best practices.
- Excellent communication skills with a customer service-oriented mindset; able to explain technical issues clearly to non-technical users.
- Ability to analyze problems quickly and develop effective solutions in a fast-paced environment.
- Relevant certifications such as CompTIA A , Network , Microsoft Certified IT Professional (MCITP), or Cisco CCNA are a plus.
- We require fluency in English and Spanish.
- Home automation is a key part of our ongoing projects, maintenance and deployment is a key function of this position.
- Assist with research and development of new and emerging technologies.
- We allow a hybrid work environment allowing work both remotely, and between sites throughout the greater Los Angeles area on demand.
Our family of companies includes:
https://linkin.bio/prlco
https://linkin.bio/archetypedesigncollective1
https://linkin.bio/trwurster
https://solution7.org/
We have many internal business development projects in progress that will require support.
Embark on a rewarding career where your technical skills make a difference! We are good people, and we are looking for someone that we enjoy working with, and who we can trust for years to come. We want a honest, hard working person who is dedicated to supporting our team, and who wants to be a part of our elite group of construction professionals. We’re dedicated to supporting your growth while providing a vibrant work environment that values innovation, teamwork, and excellence in service delivery. Owned and operated by a 3rd generation, this 52 year old construction company is defined by performance, ethics, technology, and loyalty.
Pay: $25.00 - $45.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $25 - $45