Office Coordinator

Office Coordinator

T Productions | Mishawaka, IN | On-site | Full-Time | $19.00 – $23.00/hour

T Productions is a contract screen printing and custom apparel company in Mishawaka, Indiana. We produce high-volume custom apparel for clothing brands, promotional companies, corporate clients, schools, and sports teams nationwide. We are a small, close-knit team where individual work is visible and directly affects the outcome.

We are hiring an Office Coordinator to run our front office. This role is the first point of contact for our customers, owns the invoicing and accounts receivable process, and keeps information moving accurately between customers and our art, production, and shipping teams.

This is an administrative position within an active production facility. You will not perform production, art, or shipping work — but you will work alongside the people who do, every day.

Responsibilities

• Generate customer invoices in our proprietary order system, import them into QuickBooks, and verify the two systems agree
• Maintain accounts receivable and flag past-due accounts
• Serve as the primary point of contact for inbound customer calls and emails
• Document order details accurately and route artwork and specifications to the graphic designer
• Obtain order status from the production and shipping teams to keep customers informed
• Maintain office records, files, and supply inventory
• Provide administrative support to the owner, including new-hire paperwork

Qualifications

• 2 years in office administration, customer service, or bookkeeping support
• Demonstrated ability to learn and work across multiple software systems, including moving data between them accurately
• Hands-on invoicing or accounts receivable experience in any platform
• Proficiency in Microsoft Office or Google Workspace
• Strong attention to detail and accuracy with numbers and order specifications
• Professional written and verbal communication skills
• Reliable, punctual attendance

Preferred

• Working knowledge of QuickBooks
• Experience with an ERP, order management, or job-tracking system
• Background in screen printing, promotional products, apparel, or manufacturing
• Experience coordinating between customers and internal production or design teams

Schedule

Monday through Friday, 7:00 AM to 3:30 PM, with a 30-minute unpaid lunch. On-site in Mishawaka. No weekends.

Compensation and Benefits

• $19.00 – $23.00 per hour, depending on experience
• Health insurance after 90 days, with T Productions covering 65% of the premium
• Dental and vision insurance after 90 days, 50/50 premium split
• Paid time off after one year of service
• Weekly pay

Work Environment

Office-based within an active production facility, with regular movement to the production floor, art department, and shipping area. The facility includes noise, elevated temperatures near dryer equipment, and ink and chemical odors. Occasional lifting up to 25 pounds.

• T Productions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by applicable law.