Dispatcher

We are always looking for great people who share our commitment to excellent service and value our Core Principles. If you’re interested in joining our team but don’t see a listing that fits your background, please complete the General Application.

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EQUAL OPPORTUNITY

T. Parker Host is an equal opportunity employer. We celebrate diversity, and we are committed to creating an inclusive environment for all team members.
Position Description: Dispatcher
Title: Dispatcher
Status: Full Time, Non-Exempt
Company: Host Terminals
Reports To: Logistics Manager
Supervises: N/A
Location: Host Terminals - Davant, LA

United Bulk Terminals is the largest bulk terminal on the U.S. Gulf Coast and provides a complementary asset to Host’s growing network and services. The site specializes in coal and petcoke, with capacity for other bulk commodities.

Position Summary: Interact with Team Leaders to provide direction to the Team Members in the execution of the daily terminal activities. Assist in coordinating and correctly documenting the daily and future operations of the terminal, which include, but are not limited to vessel loading/discharging, barge loading/unloading and barge flow of the upper and lower fleets.
The Person: The successful candidate will have the following behaviors and demonstrate the competencies below.
Core Principles: All team members must demonstrate an ability to adhere to and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host.

• Our people are our greatest assets.
• Their safety is our top priority.
• We provide exceptional service.
• We believe every relationship is important.
• We are detectives, understanding all activities within our markets.
• We know today's opportunities are tomorrow's growth.
• We conduct all business with integrity.
• We build on our legacy.
  
  

Position Specific Behaviors:

• Team player
• Makes decisions and executes quickly.
• Honesty and integrity
• Adaptable and flexible
• Collaborative- works well with others.
• Excels in high growth, entrepreneurial and meritocratic environment.
• Comfortable with ambiguity
• Strong intellectual curiosity
• Thrives in a pressurized work environment.
  
  

Demonstrated Competencies to be Successful at Host

• Self- starter
• Problem solving
• Communication
• Customer Focus
• Accountability
• Executing both short-term plans and long-term plans tied to vision and “big picture” goals.
  
  

Essential Responsibilities and Duties:

[Administration Duties]

• Enter time entries into system “BOSS.”
• Ensuring all delays over 15 minutes have a provided explanation.
• All shift reporting completed in “GoCanvas”.
• Vessel file paperwork preparations / collection
• Configuring AM reports with “BOSS” Data
  
  

[Communication]

• Ordering of Pilots
• Serving as the primary point of contact with Agents
• Surveyor ordering / coordination
• Barge sampling set ups with sampling company, coordination with customers.
• SAI sampling on vessel coordination
• 0700 / 1900 hrs VSL update report to agents / customers
• Providing berthing updates to Agents
• Being the primary point of contact with Line Boat dispatcher, including answering general questions and responding in a timely fashion.
• Consistently following up with the line boat dispatch for updated arrival times of inbound loads and for outbound empties to be picked up.
  
  

[Scheduling]

• Daily vessel line up
• Inbound Line Boat line up schedule
• Ensure the Line Boat schedule is communicated to both HOST and Alexis
• Scheduling Inbound schedule for loads
• Scheduling outbound schedule for empties
• Updating 24-hour shift report in the AM basis what Night shift accomplished on barge movements. Keeping
• Update the barge quantities for Day shift to target completion.
• Closely monitoring lower fleet for barge openings. Need to ensure that there is sufficient space for inbound line boats barge arrivals.
• Ensure Prep work with Alexis is being done ahead of line boat arrival to ensure space is opened up.
  
  

[ Tug / Barge Swap]

• Being that primary point of contact with all station units for barge swaps being called into the dispatcher.
• Update Barge swap sheet as barge swaps are called in, and follow up to ensure barge swaps are completed.
• Maintain close supervision on Alexis tug movements and where they are in the fleet during shift. Follow up with Tugs if boats are not moving or there are delays.
• Follow up for why delays with tugs are happening and ensure proper documentation is completed.
• Configuring resolutions in a timely manner to ensure that boats are moving barges if any issue arrives.
  
  

[Operations Coordination]

• Attending all shift meetings
• Ensuring an expedited handover with supervisors at start of the shift to ensure work plan.
• Handover meeting with outgoing / inbound dispatchers.
  
  

Education, Knowledge, Experience, Skills and Abilities Required:

• 3 years minimum related experience in relatable environment required.
• Expert level Excel (connecting external data, consolidating data, using PivotTables, charting data and formatting charts) required.
• Strong proficiency with Microsoft Word and Microsoft Outlook required. Microsoft Visio experience a plus.
• Able to manage the varied tasks associated with multiple projects, thrive in a fast-paced environment, and beat deadlines.
• Excellent attention to detail, acumen, organizational, administrative, and interpersonal skills.
• Ability to handle personal and confidential information.
• Strong verbal and written communication skills.
• Ability to work independently and contribute in every aspect to a team environment.
  
  

Physical Requirements:

• Primarily will be an office setting with minimal physical stressors. However, on occasion will visit terminal sites where walking, ascending and descending flights of stairs, light lifting, bending/stooping, and reaching above shoulder level.
• Sitting for long periods of time, standing, walking, crouching and kneeling.
  
  

For more information, please visit www.tparkerhost.com or Apply Online Here