What are the responsibilities and job description for the Senior Port Manager position at T. Parker Host Career Center?
Title: Senior Port Manager
Status: Full-time, Exempt
Company: Host Agency
Reports to: Director of Agency-East
Position Summary: Manage all staff and business within the local office as defined by the Company.
Core Principles: All team members must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host.
- Our people are our greatest assets.
- Their safety is our top priority.
- We provide exceptional service.
- We believe every relationship is important.
- We are detectives, understanding all activities within our markets.
- We know today's opportunities are tomorrow's growth.
- We conduct all business with integrity.
- We build on our legacy.
Position Specific Behaviors
- Team player
- Makes decisions and executes quickly
- Honesty and integrity
- Adaptable and flexible
- Collaborative- works well with others
- Excels in high growth, entrepreneurial and meritocratic environment
- Comfortable with ambiguity
- Strong intellectual curiosity
- Thrives in a pressurized work environment
Demonstrated Competencies to be Successful at Host
- Self- starter
- Problem solving
- Communication
- Customer Focus
- Accountability
- Executing both short-term plans and long-term plans tied to vision and “big picture” goals
Essential Responsibilities and Duties:
- Operations
- Ensure staff adheres to Standard Operating Procedures
- Provide guidance to staff regarding the handling of vessels
- Ensure staff adhere to Company Safety requirements
- Delegate Operations tasks in order to maintain office workload
- Oversee proper use of SharePoint and Megatron
- Oversee collection of port expenses and pursue outstanding balances
- Approve invoices and final disbursement accounts
- Ensure staff comply with government regulations
- Conduct weekly Operations Department meeting
- Address and apply proper corrective action for service issues
- Board vessels when necessary
- Managing People
- Train staff in all aspects of vessel agency
- Develop staff using the company’s Agent Progression list
- Carry out quarterly performance reviews
- Discipline and terminate staff with the assistance of Human Resources
- Interview and hire new staff with the assistance of Human Resources
- Relationships
- Develop local relationships with terminals, surveyors and other important vendors
- Maintain relationships with current customers which may include travel
- Conduct port tours and coordinate customer visits
- Commercial
- Complete monthly vessel tracking, ship reports and operations reports
- Complete commercial cycles on potential business
- Seek out opportunities for business development
- Other duties as assigned
Education, Knowledge, Experience, Skills and Abilities Required:
- Prior boarding agency experience required. Four-year college degree desirable
- Possess a general business management acumen including excellent verbal and written communication skills
- Strong commercial understanding of shipping
- Three years of experience in the shipping industry with demonstrated progression to operations management level
- Ability to analyze and think strategically
- Successful completion of ASBA Chartering Course or equivalent
Physical Requirements:
- Climbing-Ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms
- Must be able to lift and carry 50 lbs.
- Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow)
- Travel throughout U.S. and abroad possible