Demo

Help Center Technician

TØMRERMESTER TRULS STOKKER
Abilene, TX Full Time
POSTED ON 12/3/2025 CLOSED ON 2/23/2026

What are the responsibilities and job description for the Help Center Technician position at TØMRERMESTER TRULS STOKKER?

Does this describe you?

Organized

Adaptable

Disciplined

Detail-Oriented

If so, let’s talk!!

We are in the hunt for a talented and creative thinker to join our team as a HELP CENTER TECHNICIAN! In this role, you will focus on training and troubleshooting of Funeral Directors Life software, programs, and sales tools to the funeral industry. You will also work closely with supervisors and teammates to grow our products.

Responsibilities:

  • Training responsibilities include scheduling and setting up webinars with customers all across the country
  • Answering troubleshooting calls for several different applicants, programs, and sales tools
  • Performing QA duties to grow and develop our sales programs and tools
  • Work closely with other departments to gain a better understanding of how our products affect internal and external customers
  • Conduct and join many brainstorming sessions on training ideas, and product development

Qualifications:

  • Ability to be personable and versatile - and a great communicator
  • Creative problem resolution skills
  • Ability to use a personal computer and work within a Windows based environment including Office 365(MS Office)/Skype for Business/Company Specific Software
  • Strong organizational skills
  • Dependability, integrity and compassion are a must
  • Commitment to company value

About Funeral Directors Life

Funeral Directors Life, a subsidiary of Directors Investment Group (DIG), offers an award-winning workplace that is truly one-of-a-kind.

Funeral Directors Life is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With Funeral Directors Life’s preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace.

DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly.

Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."

So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.

An Equal Opportunity Employer

Powered by JazzHR

lrFRT0AYe3

Salary.com Estimation for Help Center Technician in Abilene, TX
$70,487 to $88,144
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Help Center Technician?

Sign up to receive alerts about other jobs on the Help Center Technician career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$79,786 - $100,362
Income Estimation: 
$95,561 - $118,859
Income Estimation: 
$44,214 - $56,812
Income Estimation: 
$76,683 - $97,426
Income Estimation: 
$53,079 - $69,818
Income Estimation: 
$36,400 - $44,839
Income Estimation: 
$76,683 - $97,426
Income Estimation: 
$44,214 - $56,812
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Help Center Technician jobs in the Abilene, TX area that may be a better fit.

  • Oracle Abilene, TX
  • Daily Job Duties: Hardware installation and decommission of enterprise servers and cabling infrastructure. Fix and repair of data center hardware and netwo... more
  • 16 Days Ago

  • Cholla Petroleum Inc Sweetwater, TX
  • About Cholla Energy Cholla Energy is a business unit of Cholla Inc. that focuses on bitcoin mining "loadcenters," grid infrastructure, and land banking for... more
  • 18 Days Ago

AI Assistant is available now!

Feel free to start your new journey!