Salesperson

Company Description T-Mobile is a leading wireless provider focused on making connections easier, more meaningful, and full of possibility for customers. Powered by its award-winning 5G Advanced network, the company is known as the “Un-carrier” for challenging the status quo and delivering strong value, reliable coverage, and differentiated customer experiences. T-Mobile’s culture centers on innovation, rapid growth, and a people-first mindset that encourages team members to think big and drive change in wireless and beyond. The company serves customers through its subsidiaries and flagship brands, including T-Mobile, Metro by T-Mobile, and Mint Mobile, and offers a wide range of career paths for individuals who want to impact how people stay connected. Team members are encouraged to contribute ideas, support their communities, and grow in a collaborative environment.

Role Description This is a part-time, on-site Salesperson role based in Waco, TX. The Salesperson will engage with customers in-store, actively listening to understand their needs and recommending appropriate wireless plans, devices, and accessories. Daily responsibilities include explaining product features and promotions, processing sales and upgrades, handling billing and account inquiries, and ensuring customers leave with clear information and successful device setup. The role also involves meeting or exceeding individual and store sales goals, maintaining visual merchandising standards, and staying current on new products, services, and network offerings. The Salesperson will collaborate closely with team members to deliver a welcoming store experience and uphold T-Mobile’s customer-obsessed culture.

Qualifications

• Customer engagement and service skills, including active listening, clear communication, and a friendly, professional in-person presence.
• Sales and retail skills, such as consultative selling, upselling and cross-selling, and experience working toward sales or performance targets.
• Technical and product knowledge, with the ability to learn mobile devices, wireless plans, accessories, and basic troubleshooting quickly.
• Organizational and problem-solving abilities, including handling multiple customers, managing transactions accurately, and resolving issues efficiently.
• Ability to collaborate in a team environment, support store operations, and adapt to a fast-paced, changing retail setting.
• Prior retail or customer-facing experience is preferred; wireless or telecom experience is a plus but not required.
• High school diploma or equivalent required; additional education or relevant training is beneficial.
• Availability to work a flexible part-time schedule, including evenings