What are the responsibilities and job description for the Sales Professional position at T-Mobile?
T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is redefining wireless connectivity with its award-winning 5G network. Known as the Un-carrier, T-Mobile prioritizes delivering the best network, value, and customer experiences, setting itself apart in the telecommunications industry. With a focus on innovation and connecting people, T-Mobile drives competition and offers services under its flagship brands: T-Mobile, Metro by T-Mobile, and Mint Mobile.
This full-time hybrid role, based in Charlotte, NC, allows for a mix of in-office and remote work. As a Sales Professional, you will engage with potential and existing customers to understand their needs, recommend suitable products or services, and ensure exceptional customer satisfaction. Key responsibilities include achieving sales goals, building customer relationships, staying updated on T-Mobile’s products and offerings, and contributing to a collaborative team environment. Additionally, you will support customers in finding effective wireless solutions and represent T-Mobile's customer-first values.
- Excellent communication, interpersonal, and negotiation skills
- Ability to connect and engage with a diverse customer base
- Strong organizational, multitasking, and problem-solving abilities
- Sales acumen and a customer-focused mindset
- Proficiency in using point-of-sale systems and other sales-related technologies
- Previous experience in a sales or retail role is a plus
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays