Retail Sales Consultant

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• 401k match
• Phone service discounts
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

Job Types: Full-time, Part-time

Pay: $13.00 - $20.00 per hour

Shift:

• 8 hour shift
• Day shift
• Night shift

Work Location: In person

Responsibilities

• Provide outstanding customer service by greeting customers and assisting them with their needs
• Operate the Point of Sale (POS) system efficiently for transactions
• Conduct product demonstrations to showcase features and benefits
• Engage in upselling techniques to enhance customer purchases
• Maintain merchandising standards to ensure an appealing store layout
• Stock shelves and manage inventory levels to ensure product availability
• Handle cash transactions accurately while adhering to cash handling procedures
• Assist in training and supervising new staff members as needed
• Utilize effective phone etiquette when responding to customer inquiries
• Apply basic math skills for accurate pricing and transactions

Skills

• Strong communication skills with the ability to engage effectively with customers
• Experience in retail sales, preferably in a grocery store environment
• Knowledge of retail math concepts for sales analysis and inventory management
• Proficiency in cashiering and handling cash transactions responsibly
• Ability to perform basic math calculations quickly and accurately
• Experience with merchandising techniques to enhance product visibility
• Bilingual abilities are a plus, enhancing communication with diverse customers
• Previous supervising experience is beneficial for team dynamics

Join our team as a Sales Associate where your skills will contribute to creating an enjoyable shopping experience while driving sales success!

Job Types: Full-time, Part-time

Pay: $13.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $13 - $20