What are the responsibilities and job description for the Mobile Retail Sales Associate position at T-Mobile?
$10k sign on bonus after 12 months of employment
Overview
Join our dynamic team as a Mobile Retail Sales Associate and become a vital part of delivering exceptional customer experiences! In this energetic role, you will engage with customers to understand their needs, showcase the latest mobile devices and accessories, and provide expert guidance to help them make informed decisions. Your enthusiasm for technology and outstanding communication skills will drive sales, foster loyalty, and create a welcoming environment for all shoppers. This paid position offers an exciting opportunity to develop your retail expertise while working in a fast-paced, innovative setting.
Duties
- Greet customers warmly and identify their mobile device needs through active listening and product knowledge.
- Demonstrate features of smartphones, tablets, accessories, and related products through engaging product demos.
- Assist customers with retail sales transactions using POS (Point of Sale) systems, ensuring accurate cash register operations and cash handling.
- Upsell complementary products and services to enhance customer satisfaction and increase store revenue.
- Stock shelves, organize merchandise displays, and ensure the store remains tidy and inviting through effective merchandising.
- Handle retail store product knowledge confidently to answer customer questions about features, compatibility, and technical specifications.
- Maintain excellent phone etiquette when communicating with customers over the phone or via digital channels.
- Manage cash drawers accurately during cashiering duties, including retail math calculations for transactions.
- Support inventory management by stocking new products and conducting stock counts as needed.
- Provide bilingual assistance when required to serve a diverse customer base effectively.
Qualifications
- Previous retail sales experience preferred, especially in electronics or mobile devices; supervising experience is a plus.
- Strong communication skills with the ability to explain technical information clearly and confidently.
- Basic math skills for handling cash register operations, retail math calculations, and cash drawer balancing.
- Knowledge of POS systems, cash handling procedures, and retail sales transactions is essential.
- Experience with merchandising, stock management, and product demos enhances your candidacy.
- Excellent phone etiquette and customer service skills are vital for creating positive interactions.
- Bilingual abilities are highly valued to serve a diverse clientele effectively.
- Demonstrated ability to supervise or lead team members is advantageous but not required.
Embark on a rewarding journey where your passion for technology meets your talent for sales! We’re committed to supporting your growth in a vibrant environment that values innovation, teamwork, and exceptional service.
Pay: $20.50 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: In person
Benefits:
Vacation & Paid Time Off, Health Insurance, 401K PlanSalary : $21 - $40