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Customer Experience Advocate

T-Mobile (MobileOne, LLC)
Capitola, CA Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/21/2025
The Ideal Candidate:
We're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Representative. The ideal candidate will have excellent communication and interpersonal skills, with a strong ability to build rapport with customers. They will be confident in their sales and customer service abilities, with a passion for technology and staying up-to-date with industry trends. If you're a self-starter with a strong work ethic and a desire to succeed, we'd love to hear from you.

Responsibilities:
Sales and Customer Service:
As a Retail Sales Representative, you will be responsible for selling and assisting customers, providing an exceptional customer experience, and building long-term relationships with our customers. You will assess customer needs and concerns, answer their questions, and offer solutions that meet their requirements. Additionally, you will process transactions accurately and efficiently, maintaining a high level of customer satisfaction.

Training and Development:
We provide comprehensive training and development opportunities to ensure our Retail Sales Representatives are equipped with the skills and knowledge needed to excel in their roles. You will receive training on our products and services, sales techniques, and customer service best practices. We'll also provide ongoing support and coaching to help you achieve your goals and develop your skills.

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