What are the responsibilities and job description for the National Accounts Representative position at T.M. Cobb Companies?
T.M. COBB COMPANIES
Home Center Retail Outside Sales Representative
Industry: Door & Millwork Manufacturing and Distribution
Location: Southern CA.
Position Type: Full-Time Field-Based / Remote Compensation: $60,000.00- $70,000.00 annually commission Experience: 5 years in the Door & Millwork industry
About us: We are a leading manufacturer and distributor of high-quality wood doors and millwork, serving the residential, commercial, and architectural markets. With a commitment to craftsmanship, innovation, and customer satisfaction, we deliver premium products that meet the highest standards in design and performance.
Position Summary
The Home Center Retail Outside Sales Representative is responsible for driving sales growth, product penetration, and brand visibility within national and regional home center retail accounts (e.g., Big Box Retail customers). This role focuses on building strong store-level relationships, improving product knowledge among retail associates, ensuring optimal merchandising and inventory conditions, and expanding the company’s footprint in the wood door and millwork categories.
The ideal candidate combines deep product knowledge, strong communication skills, and an ability to influence store personnel and managers in a fast-paced retail environment.
Key Responsibilities Manage assigned territory of home center retail stores, focusing on driving sales of interior/exterior doors, molding, millwork accessories, and related product lines.
- Execute sales strategies that increase category share, SKU penetration, and overall revenue within each assigned store.
- Identify opportunities for new product placements, category expansions, and promotional programs
Store Engagement & Relationship Management
- Build strong partnerships with store managers, department supervisors, millwork specialists, and pro desk teams to increase product awareness and advocacy.
- Conduct regular store visits to provide training, troubleshoot issues, and identify growth opportunities.
- Serve as the primary field contact for store personnel regarding product questions, installation requirements, order processes, and program details.
Product Training & Merchandising
Deliver effective product knowledge sessions and hands-on training for store associates to enhance selling confidence and accuracy.
Audit and maintain merchandising standards, ensure planogram compliance, and optimize shelf and display presentation.
Monitor inventory levels and coordinate with store teams and internal supply chain to maintain in-stock positions.
Assist with resets, special displays, signage updates, and promotional executions.
Customer Support & Issue ResolutionSupport retail partners with ordering, quoting, special-order programs, and lead-time inquiries.
Investigate and resolve delivery issues, product defects, returns, or other customer concerns by interfacing with customer service and operations teams.
Provide product recommendations, application knowledge, and basic technical support toboth store associates and end customers when appropriate.
Market Intelligence & ReportingTrack competitors’ products, pricing, and promotional activity; communicate insights tosales leadership and product management.
Provide regular activity reports, store visit summaries, and sales updates.
Recommend process and product improvements based on field feedback.
Qualifications Required4 years of sales experience, preferably in building materials, millwork, doors, hardware, or related construction categories.
Experience working with or selling into home centers (Big Box or independent) is strongly preferred.
Knowledge of interior and exterior door construction, molding profiles, joinery, and general millwork products.
Excellent communication, relationship-building, and presentation skills.
Strong organizational and time-management abilities; capable of managing multiple stores and priorities.
Proficiency in CRM systems, Microsoft Office, and mobile reporting tools.
Valid driver’s license and ability to travel daily within the assigned territory.
Preferred
Experience conducting product training in retail environments.
Knowledge of special-order systems used by major home centers.
Background working with manufacturers or distributors in the home-improvement supply chain.
Working Conditions
Field-based role with daily travel to retail home center locations.
Occasional evening or weekend work for resets, promotions, or store events.
Ability to lift product samples (up to 40 lbs.) and work in warehouse or sales floor environments as needed.
Key Competencies
Customer Focus
Self-Motivation & Accountability
Territory Management
Product & Technical Aptitude
Merchandising Excellence
Communication & Training Ability
Problem-Solving
Relationship Building
Compensation and Benefits:
Competitive salary & commission structure.
Vehicle Lease Program: TMC provides several new vehicles to choose from and provides a very favorable lease-back program. or personal vehicle mileage reimbursement.
Comprehensive health, dental, and vision insurance.
401 (k) plan with company match.
Paid vacation, holidays, and sick leave.
Professional development opportunities.
Travel allowances.
Work in a growing and innovative industry
T.M. Cobb/ Haley Brothers, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $60,000 - $70,000